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Returns
Discuss how to manage returns with fellow sellers
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Forum Posts

Sports cards customer states condition

I had a customer order a card and then said the card had a major flaw which is a dimple but I listed the card as excellent condition. I did not put mint or near mint. If it was very good it would have to have a crease with corner wear which it does n...

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Report suspected USPS fraud

I bought an item sold as "new". The price was about half what a full price item costs. Item arrived damaged but pictures of the box show no damage. Seller is treating me right by offering a full refund but claims the item was damaged during shipping....

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Resolved! Ebay Buyer: Refund falls short - bank credit less than < stated £ on return case, inbox, credit note

I made a purchase of two of the same item, I decided to return them... The case was accepted and a label provided for me as the listing stated everywhere that it would be covered by the seller in such and event. The tracked return label provided thro...