Returns

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Why do I sometimes have to approve a return, other times not?

I've never understood this. First of all, I have FREE returns on all items, so there's that. But when I get returns, sometimes there's just a notification informing me that the item IS being returned, and I don't have to do anything but wait for the ...

Buyer Return Scams are Getting Worse :(

Anyone else getting a lot of return scams lately? This is ridiculous and I am getting tired of having to go through the whole process every time it happens.

What I just witnessed in an eBay Sellers group on Facebook

Seller posted 3 days ago (I just saw it) that they sold a men's size 8.5 pair of shoes. They only had 1 pair of shoes. Buyer sent pic of a pair of size 9, and stated that the seller needed to arrange a pick-up of the return because they couldn't get ...

Inaccessibility

I recently had a problem and got screwed out of $70 by ebay. This is a comment about Ebay, not an attempt to recover $70. Ebay has revised its software to eliminate any possibility for contact with a customer on a situation that Ebay did not anticipa...

Return lost, eBay shows delivered

Hi, I am a longtime seller on eBay, since 2005. I need to vent my frustration somewhere, as changes implemented through years seem to get worse and worse. And AI and automation seems to only worsen this position. Anyway, what happened. I sell numisma...

Buyer Fraud - Returning a completely different item

I know this is an old & painful topic...Buyer bought $40 power tool switch with serial number on it... (24AK220F) Opened return claiming it 'didn't fit his tool'. Item arrives back...and its his old worn out broken switch with serial #2064CJ (made in...

I'm back and very confused

I started a thread about problems with trying to return an item that is not working and got advice. I can't find that thread. All my stats are gone and it seems so have loads of other forums? So I'm back to square one because someone sent me a link t...

como comunicarme a ebay mexico con un rep´resenante

hola quisiera saber como pediro un reembolso por un articulo que no recibi ya mande email a ebay con algun represenatte y no me hacen mi reembolso me ayudan

I can't get any help in order to provide a PARTIAL REFUND

Since there are no humans anymore on this platform only AI, which only send me links that I've already read, I am an above standard seller, and I'm unable to give a partial refund, only a full refund to someone who destroyed an item that I sold, and ...

Ruecksendelabel vonVerkäufer

habe durch ebay Tresor Eau de Toilette bestellt .. der Verkäufer sendet Eau de Parfum zu doppelten Preis und ignoriert Ebay-storno um das ich gleich gebeten habe… bitte um Kaufsvhutz und Hilfe dass ich retournieren kann!

why cant i ring ebay i need help to ruturn a item the seller is not providing me a label so i cant s

i only have a Hubberf for a label but i not have there service as i live out i only have post baut cant get a label to print out as ebay not privise em show can i get mt money back

Resolved! Returns to China using Speedpak or anything

Ok. I am a noobie on here and I am having THE WORST TIME trying to get ANYONE to tell me HOW to ship this item back to China because it doesn't fit. I have to pay for return shipping and I have NO idea where to start anywhere.....UPS said to get a US...

ebay and scammer ripped me off

Seller was able to list under ebay buyer protection and it was a lie. Shame on ebay for allowing this to happen. I out over $200, never received the item, no seller contact and ebay mysteriously responds by this item is not covered under buyer protec...

Resolved! Buyer has not returned items after receiving refund.

I am a new ebay user.Assume I know nothing of how things work here!I sold two used NAS units.Buyer told me there was a weird noise coming from one.Had a conversation and I agreed that he could return them and I would provide a full refund.Clicked on ...

Resolved! Urgent help needed with return label please!

This is my first ever return that requires seller to send a label and I can't find out how to do it. Here's the email from eBay: Your next step is to send a return shipping label to XXXXXX by Jun 04, 2021. See the return details to buy a label from e...