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Returns
Discuss how to manage returns with fellow sellers
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Forum Posts

Trouble making a return

I told my problem with return on earlier post. I just would like to ask if anyone knows a phone number to talk to a human at Ebay

User avatar by Enthusiast
  • 40 Views
  • 2 replies
  • 0 helpful

Ebay Told Me a Return Would be Closed In My Favour but Closed it For the Buyer and Took My Money

I recently had a return request come in where the buyer complained the item was new and had arrived in different packaging. I responded that it was listed as New Open Box and therefore was correctly described. He opened up a return case so I called E...

How to return the refunded item

Hi.I, as a Seller, by stupid mistake indicated wrong delivery address for the item sold to the USA.The Buyer opened a claim and received a refund from me as he had not received the product. How can I return the item sent from the USA back to the sell...

User avatar by Enthusiast
  • 176 Views
  • 14 replies
  • 0 helpful

Trouble making a return.

I tried to make a return . The reason is, its not the item I ordered. After the reason ebay wanted photos but I don't have a smart phone so I could not do photo. This would not let me finish return. The reason of not being the correct item should not...

User avatar by Enthusiast
  • 97 Views
  • 6 replies
  • 0 helpful

Ebay.ca promoted an auction bidder to scam me.

I auctioned a Rare Vintage Cassette Player on ebay.ca which was won by a US bidder. This bidder was very aggressive with his bidder and bid far over what any seller would have expected. Yes I know, if is too good to be true then it must be a scam! Bi...

Received a refund but not for the full amount

Hi All, I'm fairly new to EBAY so any advice welcome. I ordered an item and turns out the seller could not ship to me so they offered a full refund. When they submitted the refund the seller told me he selected full refund but the refund I get from E...

DO NOT ship to

June 22nd I send order USPS priority, last scan July 2nd. It's a freight forwarder using some type of loophole address to scam us. Look up the reviews. I'll never the see the item and will be losing the money...  

lack of refund

I bougt a set of rims for a Lexus RS350 and didn't like the look so i returned them aquiring tracking numbers. two weeks later ebay sent a partial refund (half the pucchase amount) I called ebay taht week and and complained about a partial refund and...

Setting Up 30 Day Buyer Paid Returns

Hello, I've been researching how to set up 30 day buyer paid returns but am unable to find this option in the return settings. When I do a web search it mentions this feature is possible but yet am unable to find it. Can someone please advise where y...

Trying to return item

Hi! I purchased an Epson all-in-one April 10. It's defective. The seller says no returns. I decided to go through Epson as it's under warranty. After 3 weeks of jumping through hoops (I won't even get into how ridiculous they were), they said an item...

User avatar by Explorer
  • 131 Views
  • 3 replies
  • 0 helpful

Entreguei o produto de vota para o ebay, que comprei errado, não recebi reembolso, fiquei sem a peça

Entreguei o produto de vota para o ebay, que comprei errado, não recebi reembolso, fiquei sem a peça. O ebay não me responde e tive que entrar na justiça para reaver meu dinheiro. Depois que o caso foi encerrado, não consigo mais falar com o ebay. Fi...

Confirm Return Button doesn't activate the return

Hi, I have items to return that are defective and I have never had an issue previously, but I have entered the details added a photo 2.3MB, and added a link in the copy to youtube to show a video of the fault and I press the "confirm return" button a...

Contacting eBay

I ordered a Google Pixel 6a and the product listing said "no returns". However, Total, the carrier it's locked to, said that it was not "scanned properly" and therefore cannot be activated without proof of purchase and a $100 activation fee. This was...