This just happened. I've had a nightmare buyer and they've opened
several fraudulent returns on me. Has admitted in each case she "can't
afford the item" so it doesn't seem authentic. Well I had no choice but
to approve her returns and pay for shippi...
Hello! I have an international buyer from Germany claiming they haven't
recieved their package when the tracking shows it was delivered 3 days
ago. I advised them to ask their post offer or post master about the
package. They claimed the post office ...
Hello! A buyer of mine has opened an item not recieved case against me
and is requesting a full refund on a dress I sold them. Value is about
$150 USD. They wrote in a message they were going to refuse the customs
fees and have them send it back. It’...
I just got an update. Apparently the buyer used an old tracking number
from a previous case in which I already refunded her. I now have to wait
for the appeals department to contact me. This is flat out fraud and
eBay still sided with the buyer.
With the lack of eBay customer service or support right now, I'm
basically SOL. I've tried contacting them via Twitter and Facebook. I
spoke with an agent via live chat and she forwarded it to appeals, but
that's going to take at least 24 hours for a...
Now the buyer has opened a case against me. What’s the best route here?
I know eBay is supposed to back me, but should I call them to get the
case ruled in my favor?
