I sold an item, the buyer paid, but the order page says "this item has a
listing with a policy violation." The item was a recalled toy. Should I
still ship the item? Will eBay just refund the buyer and I'll get no
payout? Thanks. Here's an associated...
Hello! I received the following message from ebay: "We want to let you
know that your buyer opened a request because they haven’t received
their item.Here’s what you need to do: If you’ve already shipped the
item to the buyer, just make sure you’ve u...
I sent the buyer the wrong item due to a confusion, which he
understands. I do not offer returns but obviously this was my mistake.
He doesn't want to penalize me and I want to make it right, and I see
two options: 1) Buyer opens a wrong item sent ca...
I should mention that the item is not dangerous. I want to know what
eBay does for items that were paid for under this policy violation. My
account says right now I have today to ship it out.
Timeline of events: I shipped the item with signature confirmation and
insurance.Buyer receives the package. They claim I shipped an empty
product box with no phone, and opened an item not received case.I won
that case. Buyer opens a request to retur...
