This happens from time to time, but it happened twice today, so I
figured I would vent... eBay is allowing buyers to choose UPS Ground as
the shipping method, even though the customer's address is a PO Box.
Why? eBay won't let me select UPS as a ship...
In our Shipping Preferences in our account, we have the carrier discount
rates applied to USPS and UPS. When a customer buys something and
selects UPS, all is fine. When they select USPS, however, the discount
is NOT applied. So we are constantly hav...
Yesterday I created 3 new listings using the Sell Similar link in an
existing steering wheel listing. None of them ever appeared in eBay
search results, nor my store, nor in a search of active listings. They
are still not there as of today. At the sa...
When I try to add applications to the Compatibility list for an item
(275732863349 , in this case), it briefly flashes the existing
applications in the update box that appears on the screen, but then they
disappear. (The box is still there, with the ...
So I jumped into the eBay Vault thing... I purchased 5 cards on eBay
with Authenticity Guarantee and elected to have them sent to the Vault.
I think eBay definitely needs to up their game though. Here are the
problems I have encountered so far, in or...
I'm sorry, but that's not an answer that works for us either. Plus, we
don't attempt to profit on shipping, so we would also be refunding money
to those customers, even if it did work for us. That is a PITA and
should not be necessary... eBay should ...
Well... I called back in to eBay Support last week because they had not
sent me an update (as they said would happen within 48 hours) and the
problem still exists. The rep looked up the ticket, agreed it was past
due for a response and said she would...
I spoke to Customer Support, then to second level Customer Support. They
reviewed my shipping settings and several USPS orders and confirmed the
carrier discount is not working as intended. They have forwarded the
ticket to Tech Support. I am suppose...
We have now had a couple purchases from the listings I changed to 'Local
Pickup Only' and then back to 'Calculated'. Neither one received the
carrier discount. So I think it is safe to say that possible solution
does not work... Anyone else have any ...
