cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Item selling for less than what was listed

I listed an item for $30, with the option of best offer. An international buyer bought it and now the listing is saying it was sold for $28!? I didn’t lower the price nor did I receive an offer. What gives? Do prices randomly drop for no reason?

Dissatisfied Customer from 3 years ago - wants refund

Customer emailed that she is unhappy with purchase. She has only worn the bracelet a couple of times. Said magnetic clasp broke, jeweler can not fix it. Jeweler says it is not worth what she paid. The purchase was from Aug. of 2021. She wants a refun...

Refund for canceled shipping label

I paid for a shipping label with my funds. The order was canceled. how do I get refunded for the shipping label. I can't find a contact number for ebay. On my account it says the cancelation request on the shipping label was denied but I n3ed to appe...

User avatar by Enthusiast
  • 19 Views
  • 3 replies
  • 0 helpful

Refund of extra shipping labels

Hi everyone, I purchased 3 shipping labels for one item by mistake. Then I voided 2 of them and just use the last one. How can I get refund of these 2 shipping labels?

User avatar by Enthusiast
  • 24 Views
  • 3 replies
  • 0 helpful

New to selling

If you had one piece of advice to new sellers on Ebay, what would it be? Anything to look out for? Best tips for selling? Shipping issues? Things to look out for with buyers? I'd like to get started, but am very nervous about the whole process!

Bids

Somehow I missed a bid that I received through my email that I would have accepted. When I went onto the ebay website the bid wasn't there only some lower bids. Isn't that strange? The e-mail I received was from ebay so why wasn't the higher bid ther...

User avatar by Enthusiast
  • 19 Views
  • 2 replies
  • 0 helpful

Buyer asked for my email address

A buyer has requested that i send my Ebay email address to them. The buyer First sent their number for me to text them because they had a question about the item i’m selling. I texted the buyer and answered the question and then was asked to provide ...

User avatar by Explorer
  • 13 Views
  • 1 replies
  • 0 helpful

help

it says things are sold and I got over five hundred dollers for the items even though nothing was ever truly sold and I never recived even a dime. Plus it seems the buyers are scams also

User avatar by Enthusiast
  • 30 Views
  • 1 replies
  • 0 helpful

New Seller Struggle

I'm a new seller on eBay and finding it difficult to track payments - what's been deducted, what's finally reached my bank account, etc. Does anyone have advice for easy ways to keep track of incoming payments? The website is well organized, no doubt...

Shipping label

The weight and size Specifications on the shipping label for a item I was shipping was wrong so I had to buy another label to ship the item do I get my money back from voiding the first one or does the buyer get the money and I lose money?

User avatar by Enthusiast
  • 13 Views
  • 0 replies
  • 0 helpful

Help correcting the seller address

The chatbot is no help. My address in my profile is correct. However when i print a shipping label, it is a very old address. I cannot figure out how to fix that. Any advice would be awesome. Thx

Can I Change Shipping Label Size to 4x6?

I've seen others ask this in the past (I'm a newer seller), but I can't seem to find a final answer on this. I've seen older posts referencing a "change label" option, but I'm not finding one. https://community.ebay.com/t5/Ask-a-Mentor/I-need-to-chan...