Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

91111 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

37222 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25690 Posts

Payments

Payments related discussions, questions, and input shared here

12555 Posts

Returns

Discuss how to manage returns with fellow sellers

6442 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4609 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14065 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1052 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18929 Posts

New All-Time Low-No Replies Needed

I have reached a new all-time low, one sale in the past 14 days, I know the cheerleaders are going to say it's my fault, my inventory, my this, my that, BLAH BLAH BLAH, & to those I say you are Very Wrong!, This has become a pitiful place to try & co...

why is ebay adding the sales tax to the seller's income from sale. Sellers never receive sales tax

I couldn't believe my eyes, but apparently Ebay is charging the seller to include the sales tax to the amount received, we don't receive any sales tax from customers, and when they get their 12% which already way too high, but this is downright theft...

Resolved! What are your thoughts on the AI generated item descriptions?

As a buyer (and sometimes seller) I find the AI generated descriptions either irritating or at least unhelpful. Seems like most of those descriptions treat me like a buyer who can't think for themselves or don't really know what they want or like. Al...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Can anyone tell the eBay manager to improve the system and rules?

I set the air parcel shipping fee on EBAY to be 10 US dollars and the express shipping fee to Australia is 21 US dollars. However, the eBay buyer page sets the express delivery fee to Australia to be 6.5 US dollars. I have contacted eBay's technical ...

Buyer hasn't Paid - Is there a way to check?

I listed two new sealed HP toner cartridges Sunday and they sold (no offer) within what seemed like seconds to a user such as "cash for toners". I thought amazing, that was quick. And great now I have $180. Well now it's the AM a day and some change ...

How to return the refunded item

Hi.I, as a Seller, by stupid mistake indicated wrong delivery address for the item sold to the USA.The Buyer opened a claim and received a refund from me as he had not received the product. How can I return the item sent from the USA back to the sell...

Resolved! Promoted listings is a scam!

I pay extra for promoted listings so my items will have more exposure, here's my experience. I list my item and wait 48 hrs and I have a few views. No interest after 72 hrs so I go on a neutral computer and search for my item, exactly. I search to pa...

How long can INR case remain open until ebay automatically closes it?

Basically the title. Is there a specific amount of time an INR case can remain open until ebay automatically closes it for being open too long (it would close in the sellers favor in this case). Assume neither side opens a case.

Resolved! Ebay fees took all my profit

Bought a book for 25¢ thinking it would be easy profit. Listed it for $2 (700% more than what I paid for it). And ended up with 54¢ net profit after everything. I ended up losing money, from the label, ink, tape, a bubble mailer, and my labor. Ebay a...

Negative Feedback

Hi there,I could use some clarification on eBays seller performance and Feedback. I received two negative feedbacks in a week. Neither buyer reached out to let us know they experienced an issue with their items. We have a free return and refund polic...

EBay will not reply

I am based in the UK but sell on eBay.com. I have called UK many times and they are great but my issue has to be resolved by eBay.com who I cannot call. I have sent four emails and received standard generic replies from three different people. All th...

I have not received a product or refund

Resolved! eBay froze my payments for 30 days for no reason!

I received a message saying that my account "did not meet the bad buyer policy requirements".If I have had no complaints, item returned, no buyer disputes, where does this come from?The worst thing is that when I try to get in touch, I can't reach an...

Confirm Return Button doesn't activate the return

Hi, I have items to return that are defective and I have never had an issue previously, but I have entered the details added a photo 2.3MB, and added a link in the copy to youtube to show a video of the fault and I press the "confirm return" button a...