Sorry, but you are wrong on this one. She bought it on her friends account and requested an invoice. Then she bought it on her account. This can, and does created double final value fees. You do not have to relist a buy it now for it to sell twice but only paid for once. Look up the new rules. All BIN products will remain available until buyer has paid. Therefore, it is possible. Rare, but possible. I bend over backwards for every one of my customers. I have had to file unpaid buyer items before a buyer will pay. These are the ones that actually leave feedback, and it is positive. I always communicate with my buyers after a sale has been completed, I update them on shipping, and if their package does not show as delivered when I think it should (I pay for priority, nda, or 2nd day) I ask if they have received it. In one case I had to open a claim with USPS to get a package delivered. At first feedback was a priority for me...now, not so much. I have what I needed to move past the new seller requirements. I still deliver the same quality item, with the same free quality shipping, I do not add shipping and handling, or packaging costs in the price of my items, and I still let my buyers know that I am still working on my end to ensure they have a positive buying experience. Even the difficult customers get the best from me. Except for the dummy account. But that's a different story. I price my items at what I think they are worth. If a buyer does not agree, they can go elsewhere. I run a store...not a flea market. All of my items are new with tags from high end retail stores. I am moving towards selling my own items in my own estore outside of ebay. At this point I could care less if a buyer left me feedback. I'm going to leave it when payment is made. Buyers not leaving me feedback means I stay at 100% positive with all DSR at 5. If the send me a message thanking me, and letting me know they are pleased with their item, that's good enough for me.
