Shipping

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Shipping to old zip

hi there.I have two shipping addresses in my ebay account(07936 and 19701-1450 zip codes).Default shipping address is one with zip 07936 now.On item page I see this:But when I add item to my cart, I see this:Tried to remove address with 19701-1450 zi...

Shipping

I can’t find a box to fit my it measuring 37x12x12. Buyer paid for USPS priority

Buyer address change

My buyer changed her address long before she made a purchase from me. She was able to see the change on her end but the shipping label reflected her old address. I shipped the item via ebay usps unaware that the address was incorrect and of course it...

How do sellers from Lithuania offer free international shipping on $5 items?

I see a lot of listings for products whose price does not exceed 5 US dollars from sellers from Lithuania. They are big sellers and have a huge feedback. My question is how do they offer free international shipping for many of their products whose pr...

International buyer wants a refund for item over 30 days

I sold an item and sent out within 30 minutes of selling. Since it’s international I sent it to eBay then they inspect and ship it out to Isreal. Before the item was even due to be delivered the customer has wanted a refund. I provided tracking and c...

FedEx overcharges.

As I write this there are 4 complaints on the first page about FedEx charge backs (out of 15 - that’s 25%) Guy walks into a doctor’s office, raises his arm over his head and says “Doc it hurts when I do this”. So the doctor says “Then don’t do that” ...

Fedex overcharge on label AGAIN!!!

There was a two week period in April where sellers using Fedex effectively were getting cost adjustments that virtually doubled their shipping charges. Each time a corrected adjustment was made days later. Today I received another of these overcharge...

Shipping to Canada

there is no way in heaven that a small makeup travel case costs 121.00 to 154.00 to ship to Canada. you all are missing sales by using the Global shipping service. I can ship the same to USA for under 40.00. this is the most insane thing I ever seen....

Potential Fraud International Forwarding

I accepted an offer today on an item and the buyer appears to be using an international forwarding service. When I Google the address I see people from overseas are using this to scam people. Here's the Shopify Community discussion on this. There's a...

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International shipping

I have someone that is asking for first class international large envelope. My concern is tracking is going to be similar to PWE and not really update. If I choose that option, can I upgrade shipping to ground so just pay the difference? I know I can...

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

Contacting eBay Customer Service

How can eBay Customer Service be contacted by phone? I tried doing it using their website different options to no avail. It takes me in circles. Chat was not working. email was not working. Need a phone number

New Shipping Rates Questionable at Best

Yes, when one adds packaging costs, Plus the 13.25 % eBay charges on all items, the new shipping rates are almost at my cost or in many cases they are higher. Yet we are told how Great their new Rates are. They want to lower costs to buyer at the exp...

Confirming with buyer if they are using a freight forwarder before shipping it?

Probably beating a dead horse here, so apologies in advance: I have a buyer who paid for the item and the shipping address is a well known freight forwarding company's address, as evident by several other posts on this forum (3601 Old Capitol Trail U...

USPS news that may help IMPROVE their Services. PAUSING some Changes.

Many of us that use USPS as our shipping have noticed that it just keeps getting less and less dependable. More and more packages are getting delayed and even worse, lost. It is significantly affecting our buyer's experiences in a negative way and in...