04-19-2023 06:26 AM - edited 04-19-2023 06:27 AM
This has happened before. I tried to edit a policy and when I click "Save and close" it just hangs there without closing or saving the changes. Working on a Mac, not the latest one.
Tobiasness
04-19-2023 08:43 AM
Have you tried a different browser?
How outdated is your Mac OS? All you said is "not the latest one" which isn't much to go on.
I'm on a Mac and so far my biz policies are working and can be edited as usual.
If your OS is pretty old and a new browser doesn't help, my suggestion would be to create a new policy. Assign the new policy to those listings. Once the transfer is complete, delete the old policy. It's a long way around, but could get you to the intended end point if it comes to that @tobiasness.
04-20-2023 06:45 AM
Good advice, I am running Big Sur with updates, but was postponing updating to my new browser, so went ahead and did that, seems to help. Thanks
12-14-2023 11:15 AM
I just had this issue, and refreshing the page fixed it. I was able to select the shipping policy I had just created, (Three times, because I was closing out and trying again,) and post the listing, no problem.