12-15-2020 02:31 PM
I recently sold and shipped an item USPS 1 to 3 Business Day Priority. I paid shipping, as it was listed as free shipping to the buyer, and it shipped the next business day, following the sale. Delivery was originally scheduled for December 12th. Now it's showing a revised delivery date of December 18th. While this is out of my control, I'm worried about the buyer's viewpoint and how that may result in a INR or negative feedback.
Question: Should I contact the buyer as a courtesy and preemptive action, notifying her that I'm aware of and monitoring the shipping delay, or just let sleeping dogs lie? I also have a subsequent sale for which I anticipate a similar scenario. Thanks for any insight and advice!
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02-26-2024 03:04 PM
Hello Everyone,
Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue discussing this topic.
Thanks for understanding!