@shevey55 wrote:
Thank you for the link. 97251-9616 is the correct zip for that address. But when I edited it in paypal, it converted back to the wrong one. Can I cross it out on the package and write in the correct zip? Or is the barcode going to still show the old zip?
Will calling ebay or paypal do any good?
Okay--a couple of things: eBay and/or PayPal most likely use a ZIP Code validation service that has not updated the change in ZIP Code for that address yet. (My office uses "Melissa.") Contacting eBay or PayPal probably won't get the ZIP Code issue straightened out for awhile--it's not like a customer service rep can just correct the file, since it's probably the validation service that has to make the update.
Second, using the old ZIP Code this soon after the change will probably still work, although I couldn't confirm that with an internet search. If you are interested, you could call your local post office and ask them for some guidance.
Third, you could buy your label at the post office window. I know it would cost more, but it's an option.
Fourth, my guess is the ZIP Code will revert to the one in the validation company's file for your buyer, too, so s/he probably won't be able to update the ZIP Code either. It might be worth a try, but I don't think s/he'll have any more success than you did.
If you change the label manually, the barcode will still read the old ZIP Code, so I don't know what kind of complication it would cause down the line.
I guess, if you have the time, you could call eBay and/or PayPal and ask their advice. Again, I imagine their validation service will pick up the change in due time. It's not unusual for USPS to create new ZIP Codes or change existing ones, so I'm sure these validation companies get a feed every so often.
