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International Shipping Program? Can't find it, just faqs on it.

We are trying to enroll in the international shipping program. We've done our research and have read through everything and unfortunately the website keeps taking us in circles rather than providing the option to enroll.

 

From our understanding we are supposed to go to seller settings and it should be a preference to turn on, however we do not see anything.  

 

Does anyone know what we are supposed to do? Thank you for your time and advice.

Message 1 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

eBay International Shipping | Seller Center

 

Shipping Preferences (ebay.com)  - check it here.

 

 

 

KrazzyKats
Volunteer Community Mentor

Message 2 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

Top left where your name (usually REAL name) is- hover- and click 'settings'

 

Takes you to a page, choose 'shipping preferences' under SELLING

top of that page, most are 'auto enrolled' and you click on 'opt out'....you would have to click 'opt in'. 

Message 3 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

image.png

 

 I'm Sorry, I just don't see the option.  Where is it?

Message 4 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

Anyone?  Do your screens look like mine or am I on the wrong page?

Message 5 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

Does it show on this page?

https://www.ebay.com/ship/prf

Have a great day
Message 6 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

If the option isn't showing, you might not qualify yet?

 

"How does enrollment and eligibility work with eBay International Shipping?
eBay continuously evaluates seller performance and enrolls sellers when possible. You will be enrolled into eBay International Shipping when your account is eligible. You will be notified via email and Messages in My eBay about this change to your account as soon as it happens."

Have a great day
Message 7 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

@qazol, many of your listings don't show a shipping method and rate for US buyers.  The eBay International Shipping calculator needs shipping information for domestic shipments in order to calculate how much a non-US buyer will be charged by you and the program.

Message 8 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

I think that @kensgiftshop is correct, you don’t qualify for it yet.  You probably need to have a few more recent sales. 

Message 9 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.


@marnotom! wrote:

@qazol, many of your listings don't show a shipping method and rate for US buyers.  The eBay International Shipping calculator needs shipping information for domestic shipments in order to calculate how much a non-US buyer will be charged by you and the program.


Apologies.  Your domestic shipping rates are fine.  I'm in Canada and I used a bum fictitious ZIP code as my hypothetical shipping location while searching. 

Message 10 of 11
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Re: International Shipping Program? Can't find it, just faqs on it.

Thanks all! In case anyone finds this thread in the future, I got notification that I was in the program like 2 days after asking about it.   Once in it all seems automatic.  Thanks again.

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