07-17-2018 08:14 PM
Recently issued a refund to a customer, they said item was damaged when delivered. So I asked for a picture. The buyer didn't send me a picture, they paid the postage and returned item for refund. I told the buyer if item came back to me damaged, I would pay them for the shipping. My question is, how do I send this customer the amount of shipping charges after the refund has already been issued?
07-17-2018 09:08 PM
You send it to them as a partial refund on PayPal ... or just send them money via PayPal.
07-17-2018 10:42 PM
That's easy, thank you so much!