eBay

Is there a charge for using bullet points in your listing?

Recently issued a refund to a customer, they said item was damaged when delivered. So I asked for a picture. The buyer didn't send me a picture, they paid the postage and returned item for refund. I told the buyer if item came back to me damaged, I w...

I have a customer who says their item was damaged and fell apart as they opened the package. I personally don't see how, it's not exactly a breakable item, unless you ran over it with a semi. So I ask the customer to please send me a picture before I...

I had a hot heater bust and it flooded some of my items, one of the items, I was suppose to ship but had to inform customer of problem. It's been 2 days now and the item is showing overdue for shipping and I haven't heard back from buyer yet. So what...

I have a favor to ask, I still struggle at shipping cost. I have a HoMedics Facial Sauna Steamer, I'm trying to estimate shipping charges, so that I can list the item. I'm going to give the weight and measurements and ask if someone will tell me how ...