12-30-2018 08:11 AM
I am curious to find out if USPS & Ebay have changed their policy for up to (15.99) ounces for 1st Class mail. I have never used over (13) ounces for 1st class and I stopped shipping outside the USA. So with all the increases in costs to do business on Ebay, we decided to take advantage of the up to (15.99) ounces policy. So last night I decided to research on Ebay about their 1st Class policy which still states up to (15.99) ounces. After researching I decided to go through all our inventory to make changes to the shipping of items that fit into that category with no avail. When I went to "Save" the "Revise" an error message came up stating 1st Class Mail can not be over (13) ounces.
I have provided a pic of how I tried to set the shipping. Also, I called Ebay and was told after being on-hold that they went to USPS site and any item over (13) ounces is not 1st Class. So that was my answer from Ebay....Ugh!
I just need to figure this issue out and get started on another game plan for selling in 2019 that will help with my bottom line.
Thank you for taking the time to read my question, it is highly appreciated...
Hope you have a Prosperious New Year!
12-30-2018 08:16 AM
The 15.99 is usps commericial pricing. It’s a discount they provide. You can ship online with first class up to that amount.
12-30-2018 08:24 AM
12-30-2018 08:34 AM
@jacid2000 wrote:
Thank you for your reply but I use Ebay shipping and their labels and it does not let me complete my listing with weight over (13) ounces up to (15.99) ounces.
I use eBay labels As well. You can ship up to 15.99 using eBay labels.
12-30-2018 08:35 AM
I don’t do calculated shipping when setting up my listings though so I’ve never run into the issue of not being able to set it up that way. I use free shipping or flat rate
12-30-2018 08:42 AM
It sounds like you might be using the retail prices in the shipping calculator.
12-30-2018 09:14 AM
12-30-2018 04:18 PM
15.999 ounces is the weight limit for online labels for First Class packages, even on the new rates that come out next month for 2019.
13 ounces is the weight limit for retail postage, which is what the usps.com website discusses, which is why the customer support person saw that. As you said: Ugh.
I don't see anything wrong with your setup. But I don't use business policies, just templates. You could try changing the weight option from "1 lb. or less" to "Custom weight" to see if that helps. Or create a new policy.
12-31-2018 06:57 AM
Go to your site preferences and verify that your shipping does NOT give the retail discount to buyers. If you are giving the retail discount, you will not be able to ship 14 and 15 ounce packages, since those are online only services, which would be considered a discount.
Account>site preferences>shipping preferences>offer carrier specific discounts, click edit>click I do not want to offer discounts>click save
https://www.ebay.com/ship/prf/carrier