11-01-2017 03:36 PM
I sold 9 items and they were mailed in a legal Priority flat rate envelope with another first class package. The first class package was scanned as accepted yesterday 10/31. The Priority package was scanned in as accepted at 3:10 AM today 11/1.
Obviously I was not at the PO at 3 AM. When I called Ebay to discuss this they told me to call back when it becomes a problem for me at the next evaluation. What? WHAT?????? The lack of customer service is appalling.
Am I gonna take the hit for this one?? 9 items I am a small seller.
11-01-2017 03:44 PM
Check it in a couple days, it will straighten out.
11-01-2017 03:57 PM
I do hope you are right, but I'm planning on it being a problem.
11-02-2017 03:40 AM
11-02-2017 03:52 AM
The "On time" evaluation measure can also be met by getting a delivery scan within the estimated delivery date, so the late acceptance scan won't matter if you get that.
As noted in the other post, it might be a good idea to switch to 2-day handling.
11-02-2017 01:15 PM
Okay, so all of the individual items were to be sent first class mail, so they would have had a longer delivery time, correct? Combined, they had to go Priority Mail.