Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Anyone else having trouble with USPS?

Over the last week we have had 8 customers now with lost or very slow moving packages from USPS. We have several cases open for item not received, some showing out for delivery to the buyer, from 8 days ago with no delivery, one in CA, one in TX and ...

User avatar by Thrill-Seeker
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OVER BILLED by EBAY and NEVER REFUNDED DESPITE ALL SHIPPING INFO CORRECT anyone had this happen???

I entered CORRECT info on package. I selected FEDEX SMARTPOST (now ground economy) FEDEX delivered it themselves instead of to post office, like they is supposed to do. I got charge BY EBAY for extra $13 for???I can still go to the order FEDEX ground...

Shipped items not scanned

I recently dropped off about a dozen items to ship at my local post office. Only 3 of the items got scanned and the rest all say label created, USPS still awaiting item. I’ve never had this happen so I’m concerned my buyers won’t receive their items ...

Resolved! Package went to wrong person

Somehow a package I thought I sent to South Carolina went to 110 International Blvd Glendale Heights Il 60139. Perhaps I used the wrong QRS code, but I was unable to find any of my buyers had that address. Anyway-It was a 20 pound box of Vintage Perf...

Can't Contact Seller

Hello, this was my first time buying from eBay and my package as I see will not arrive and I cannot contact my seller for information because I don't have tracking number for my package as well.. What can I do? Thanks in advance

Shipping back multiple items

Answers seem to be all over the place. I bought 4 items from a seller in one order, which were golf clubs. Before they shipped them (which they did in one box) they assembled the clubs. Am I understanding that in order to return them, I will have to ...

Combined shipping rules

HelloMy buyers only pay one shipping cost, regardless of the number of items purchased. So, I thought the best rule would be the following rule in this screenshot, but it's not working. Does anyone know if it is better to use the rule “Subtract an am...

Combine shipping.jpg

Shipping Label printer

Hi I want to start selling. Can anyone recommend a label printer compatible with eBay? Thanks doublelman

Shipping changed to local pick up.

It turns out that my buyer lives close to me. I'm going to deliver the purchase to her. How can I document this change in shipping so that Ebay knows it was delivered?

Your Excluded Shipping Locations Will Soon Be Managed By eBay

Received the following email today: "eBay International Shipping will soon manage your excluded shipping locations We're writing to let you know that starting June 6, your eBay International Shipping settings will be updated to automatically manage e...

User avatar by Thrill-Seeker
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  • 20 replies
  • 0 helpful

Seller charged for UPS shipping option but shipping USPS

Good Day. Not so good day for me.... I purchased some shrimp from a seller. I shopped around quite a lot to find one that had UPS shipping as these were live shrimp and the Post Office (USPS) does not deliver fast enough or deliver to my door. I paid...

Resolved! Shipping to Puerto Rico

Been awhile since I shipped to PR. I seem to remember using USPS Priority often in the past. Priority is ~double the cost of USPS GA. Is USPS GA an effective selection for PR? $50 order and I do want the buyer to receive the order in a timely manner....

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