The 'buyer concern/do not communicate' Message is a canned message sent to all trading partners (buyers or sellers) who have had dealings with a NARU'd member. If you haven't made payment, don't - you won't be required to. If you haven't shipped, don't - you won't be required to. If you have made payment, be aware that your order may not be fulfilled. If you have shipped, well... you got paid and eBay will not be reversing the payment, so you're good. If the shipment is returned, do not refund. And do not answer any Messages or email from that member - there is an option on the Message to report it to eBay. Do so.
Mostly these are common sense safety recommendations. If the member has been removed, there's a reason and you probably don't want to get mixed up with them any more than you already are. So just stop. If a payment to you is to be refunded, eBay will handle that. If they start Messaging you, eBay will handle that. You just have to let them do it... which makes those problems one less thing to worry about.
-Bob.
@rosachs wrote:The 'buyer concern/do not communicate' Message is a canned message sent to all trading partners (buyers or sellers) who have had dealings with a NARU'd member. If you haven't made payment, don't - you won't be required to. If you haven't shipped, don't - you won't be required to. If you have made payment, be aware that your order may not be fulfilled. If you have shipped, well... you got paid and eBay will not be reversing the payment, so you're good. If the shipment is returned, do not refund. And do not answer any Messages or email from that member - there is an option on the Message to report it to eBay. Do so.
Mostly these are common sense safety recommendations. If the member has been removed, there's a reason and you probably don't want to get mixed up with them any more than you already are. So just stop. If a payment to you is to be refunded, eBay will handle that. If they start Messaging you, eBay will handle that. You just have to let them do it... which makes those problems one less thing to worry about.
-Bob.
eBay doesn't always notify you if a member's been NARU. I reported a member for circumventing my BBL, eBay NARU'd them but didn't cancel the order or let me know they had been NARU. I called eBay because I didn't want to ship my item to this member and they told me on the phone they had been NARU'd and not to ship. I cancelled the sale, I presume some way shape or form the buyer got their money back.
C.
@sin-n-dex wrote:
eBay doesn't always notify you if a member's been NARU. I reported a member for circumventing my BBL, eBay NARU'd them but didn't cancel the order or let me know they had been NARU. I called eBay because I didn't want to ship my item to this member and they told me on the phone they had been NARU'd and not to ship. I cancelled the sale, I presume some way shape or form the buyer got their money back.
I've been thru the same - and I've stopped worrying about it. That is between eBay and the NARU'd member -- I don't need to get involved. I try not to spend those funds for the 6 months allowed by credit cards for chargebacks, but it's just not high on my worry list.
We pay eBay to take care of this situation for us -- I say let them do their job and earn that pay. It may sound mean, cruel, vindictive, or a dozen or more other less-than-savory terms, but that -is- their job, to deal with those members who will not follow site rules.
-Bob.
PS: when that sale starts getting old, I contact Customer Service and ask them to have the sale dealt with -- I was told not to ship, not to refund, so get it off my open order list before I get a ding for late or non-shipment. To date, it's always been taken care of.
-Bob.
