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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Anyone getting 0 "Organic" page views the last couple days?

So I'm seeing something strange in my traffic stats for 300 items. The last two days it's showing 0 organic page views. Normally it's 160-200 organic page views. Still getting my usual external site views (70) and promoted views (180-200). Organic im...

Logo Glitch

I upload my logo to my store page and it fills the circle nicely, then I look at my product listing and its a stupid little square in a circle. eBay support has been no help at all, I have tried resizing. Does anyone know how to fix this annoying gli...

NEWER sellers. GET OUT NOW. They'll have you screwed up. you will lose and theyll take your money

They are doubling down by keeping buyers happy, even when they're wrong and by sellers having problems while allowing us to be ripped off. Problems just doesn't happen as it seems and they know whats going on, itgs designed this way. This was last ye...

buyers saying they are not receiving packages although tracking says delivered

I am on about the 4th one, the last two within 2 weeks. Is this some type of new scam? To avoid getting bad reviews I have just been refunding after a few days, but this is not something I want to keep doing, kind of defeats the purpose.

Selling

Hi guys I had better sales a month ago and now I'm not getting any of them. Could anyone please advise me on what I could do to get more sales . All these eBay fees made me loose even more money and put me in negative .

Green? Ebay forces millions of sellers to waste more paper printing longer packing slips

Ebay claims they are trying to reduce their carbon footprint. Then they go and force millions of people to use more paper every single day printing longer packing slips that they don't even want to print. We used to be able to print 2 or 3 packing sl...

A miracle happened today.......

Made my first sale since March 16th. Could my luck finally be changing?????

Is it possible to make eBay pay attention to the words that I enter in search?

eBay's search algorithm seems to be entirely broken lately. I type in 20" TV and I get 4,400+ results, most of which don't even have 20 in the title. I see plenty of 32", 39", 24", 12", and a very small number of 20" TVs. "Search in Description" is n...

Got neutral feedback from something I didn't even sell!!!!!

This is a new one for Ebay. I had a person contact me about an item. They wanted it for a certain price with free shipping. I declined. Now let me say in the strongest possible way there was NO sale of anything. I still have the item and it is still ...

Resolved! counterfeit Item

Can’t get no help on customer service page regarding counterfeit item which is not counterfeit. Item was purchased at Beverly Hills, MD. item is seal was never used. Can’t never get the right answer from eBay. So frustrated.

High Rate of Not As Described

Just received the dreaded eBay message "You have high not as described rates", 14 out of 542 for the period between April 2022 & March 2023. My high rate percentage is 2.58%. Here are my two questions "Is it possible I receive "not as describes" from...

Why you should NEVER as a seller leave an item awaiting shipment for even an hour

Can't tell you how many times (including just this afternoon) someone bought an item late in the evening and I thought, well, I will ship it out in the morning. Then, only to find that the buyer has cancelled the order (usually states "ordered by mis...

Ebay still showing my sold items as a available

I noticed that when I look at my listing totals that even though I have been selling, that total is not going down. So with investigation, the last 17 sales I have had are all still listed for sale. All those sales show as sold as well. No they were ...

Resolved! Brain is mush, too much bad info on sales tax need to clarify

I read so much info on the sales tax issue that my brain can no longer process any of it. I hope somebody can help me clarify what it all means. There is so much bad information available I can't believe anything I read anymore. I live in Missouri. W...

Promoted Listings Impressions and Views DEAD Down 99% (3rd time in a year)

Hello, I am having a major issue with that is affecting my sales and business. Since Jan 21st, my promoted listings impressions and views have dropped by 99%. This is not an exaggeration. Since this date I have not had 1 sale via promoted listings. B...