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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Not Paying for eBay Promotion Fees has Destroyed my Store Business.... Extortion?

20 years, and when promotion option was implemented, a steady decline in Store sales followed... Any ponies in the pile of S**T stories anyone want to impart?

Ebay Forcing me to accept return when it says sale is final??

Hello. I am not new. I have been selling for decades on two different accounts. 1000s of positive feedbacks & not one negative. I sold a lot and it stated no returns. Ebay said I did nothing wrong but sided with the customer which makes me look like ...

100% positive seller has 0 reviews

and doesnt sell anything, how is this possible?

Ebay reversed decision for $569 5 days later after 2 cs reps comfirmed we were in the right.

Ebay just reversed a case for $569 that was in our favor. A freight forwarder bought something shipped to Japan, I messaged and said your item is ready for pickup when I receioved a note that it was through customs.They wait 6 weeks to respond and sa...

Resolved! How long am I "required" to wait for a winning buyer to pay?

I've seen several different pages referencing different numbers of days I can/should wait before relisting an item. Buy won an item on Friday, it is now Monday. Am "required" to wait a certain number of days before re-posting? I have an interested bu...

reliable ebay seller wanted in Houston

Have two Macerators to sell

Lost sales and money due to buyers saying they can't pay eBay's invoice - won't let them

Five auctions IN A ROW have not been paid when won / or buy it now from the buyers - saying they cannot pay via the invoice from eBay OR me as it "won't let them" - they click on the PAY NOW and it goes nowhere - when I call customer service they don...

Buyer won several auctions hasn't paid.

I have a buyer who won several (5) auctions ending Sunday and hasn't paid. Not a big deal but I look and it says he is located in Singapore. I don't ship to Singapore. I was waiting maybe located in the US. I listed a few auctions over the last coupl...

moving inventory to another site

we are moving to another physical site and want to categorize our inventory, and would like to be able to pull up all clothing or all shoes as an example, is there a way?

Considering Changing My Store Name

I have had my eBay store for over 10 years. The name of my store now does not tell the story of what my inventory has essentially transitioned to. When I started my business, it was based upon a large stock of inventory that I basically inherited fro...

are all completed sales automatically positive?

i noticed when you go to make review after a completed sale there is no other choice than positive

Abuse of eBay's VeRO program

Hello sellers! Before I share information, I would like to mention that I am extremely familiar with eBay's VeRO program. I know of 'the list', the proper word usage for non-branded items to avoid trademark infringement, not to use pictures that do n...

Resolved! NEW ACCOUNT CAME AND ASK FOR 100 PIC

A new account that create on same day put a massage and ask for 100 pic and i m not sure for ship it because he ask me to massage his WhatsApp so we can negotiate. I m bit confused can you guys help me here

Question about stacking order discount promotions

I'm currently running a promotion where the buyer gets 10% off if they purchase 2 or more items (select items in a specific category). I'd like to offer 15% off for 3 or more and 20% off for 4 or more. Can I accomplish this by creating separate promo...