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order status not updating

I have noticed that many of my orders have been delivered, but their status on eBay has not been updated from "shipped" to "delivered." My orders are fulfilled through my Amazon store, and when I contact eBay customer support, they are unable to trac...

Recovering eBay Seller fees on a returned item

I am returning to selling after taking a break. I am new to the new selling policy on eBay. The new Final Value Fee is mind blowing. My question is: If a buyer wants to return an item, will I recover my seller Final Value fee from eBay? Is it hard to...

Authenticity Program is Seriously Flawed, authenticators don't know what they're doing

As a Seller with 23 years of experience and 100% positive feedback I just had the worst experience with the program and it ultimately cost me a sale. I appealed it to Ebay every way possible with no response. They state that it doesn't cost anything ...

Can I contact eBay and avoid an MC011 for selling more than I normally do?

Recently cleaned out a hoarder house and I'm prepping to post a few hundred items (a lot of NIB toys) from the place, along with a lot of my own gaming stuff I'm tired of cluttering up my house. I've sold on eBay before, but only in 30-40 item lots a...

ebay promoting auction format to buyers---anyone seeing this?

https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2024/5/1716161065.html I haven't received any such message from ebay, but I imagine it has been sent to people who are primarily buyers and only a select number of them. But it is interesting to see e...

Does ebay have any bit of protection for occasional seller?

I sold a used table tennis robot that I used less than 10 hours that worked perfectly fine. The buyer requested for return with a reason of description mismatch. I agreed for the buyer to return and sent them the return label. But the buyer changed t...

Happy Inaugural Recommerce Day, Fellow Flippers!

the ebay 2024 Recommerce Report is here: https://www.ebayinc.com/recommerce-report/# I believe the Home Page takeover is scheduled for Noon ET. Get out the noisemakers and party hats, folks! It's Recommerce Day!

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

buyer wants to see specific pages in fashion magazine

I'm relatively new to ebay and am unsure how to respond to a request from a buyer. I'm selling vintage fashion magazines where each magazine has photos of the design of several fashion designers in a particular season. In my listing of one magazine, ...

eBay Is Auto-Generating Multiple Business Policies

Whenever I choose my default shipping option for any new listings, it auto generates a new shipping policy and will not allow me to change it. When I try to change it back, it just auto changes it right back to the newly created policy. So as of yest...

Sales have dropped to 0

I have not had a sale in 12 days.... No one is even looking . Is anyone else experiencing the same?

IPHONE 13 RETURNED FROM BUYER USED HIS OWN LABEL WITH WRONG ADDRESS

02- 02-24EBAY CLOSED MY CASE ON 1-12-24 BECAUSE BUYER USED HIS OWN LABEL AND ADDRESSED IT TO A DIFFERENT ADDRESS AND NAME LISTED ON PACKAGE WHICH I SUBMITTED PROOF FROM USPS, I DID NOT RECEIVE THIS IPHONE, AND THE NEXT DAY 1-13-24 EBAY REP. NAMED CAR...

Buyers not paying after winning item at auction

Buyers should be charged a fee for not paying for an item won at auction. This happens to me all the time, and causes a slow down in sales and extra work.

Injunction - Getechlaw

I got some email yesterday from a law firm getech law in IL. I dont even know what its really about other then it says preliminary injunction e-link plastic and metal v. the entities and individuals identified in annex A. Anyone have any ideas? I gue...