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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Congrats! you activated your offer.

Anyone got this message (picture bellow). I got scared for a second. I did not activate anything..... Then i realized that it might be not a bad thing. So i created a "promotion". Free shipping on all my items. (I offer free shipping anyway). Hopeful...

What is "standard practice" these days for address change request?

Just packed up the $10/free shipping paperweight that sold on Wednesday and was paid for this afternoon. Sit down to see what's been going on on the boards and see a message flag. Person with MI address in Paypal is asking me to ship to a city here l...

How to report Scam- Buyer / Dis-honest Buyer? HELP!!

First the buyer emailed asking for positive feeback for quick payment then requested return for this brand new short saying " it doesn't fit " I accepted the return but then she changed her tune saying the short is defected- loosed thread at the butt...

Cookies Create a Physical Presence...

at least according to the state of Massachusettshttp://www.npr.org/sections/alltechconsidered/2017/06/02/531222247/massachusetts-tries-something-new-to-claim-taxes-from-online-sales?utm_medium=RSS&utm_campaign=technology "As a trigger, the state is a...

Identification needed please!

Hit some yard sales this morning and have done fairly well identifying my finds except for a couple which I'd like assistance on. Figured one of you may have ideas and price points as well as if it's best to BIN or auction! Thanks in advance!Wooden A...

Cancel free shipping to Puerto Rico

I want to offer free shipping to customers, but no include US Protectorates like Puerto Rico because my carrier doesn't offer service to those areas. Can I set it in the Business Policies?

New Seller Survey received - very interesting!

Wow - some of the questions in this survey are very telling of where eBay may be heading. Some of the ratings were difficult to give. Deciding which was the most valuable and the least valuable among five options, when all five had merit. Would you p...

Mobile Friendly Checker

Is anyone else having trouble using the mobile friendly checker. It hasn't worked all day

Sellers BEWARE of "VACATION MODE"

So, after a couple of years of selling on Ebay, I just found out that the "Vacation Mode" setting does not update your handling time to reflect your return date. You must manually go in, select each listing, and update handling time to your planned v...

EBAY DID NOT REMOVE NEG FEEDBACK FROM BUYER AFTER CASE

BUYER LEFT NEG FEEDBACK AND I REPORTED IT EBAY. POSSIBLE COMPETITOR. EBAY SIDED WITH ME AND SENT NOTE THAT NEG FEEDBACK WOULD BE REMOVE...THEY DID NOT. AND I HAVE TRIED TO CALL SOMEONE OR EVEN SEND EMAIL..CAN SOMEONE GIVE ME PHONE NUMBER THAT WILL WO...

Problem with mobile friendly updating / revising 06/02/2017

anybody else having this issue? Internal Server Error - ReadThe server encountered an internal error or misconfiguration and was unable to complete your request.Reference #3.b52e12d1.1496429129.19da8895

Promoted Listings

What are the requirements to be able to use promoted listings? Thank you in advance.

Gallery Plus Has Gone Rogue Again...

Seems the recurring problem of eBay willy-nilly upgrading your photos to "Gallery Plus" is back again. Just relisted a bunch of items and didn't catch it quick enough so got dinged for a $1 upgrade charge I didn't select nor was part of the original ...

New "Mobile-friendly checker" supposedly on create your listing page

Hi--- I started to list an item a few hours ago, and at the top of the New Listing form was "Check out our nifty new tool by clicking "mobile-friendly checker" above the item description field below" . There is no mobile-friendly checker to click on ...

E-bay Sales Percentage -What's yours?

We sell almost exclusively in one categhory - Outdoor toys: Kites.The sales percentage for e$bay sales show:Prior year: Down 8.6%, Prior 31 days: Down >10%Are other sellers seeing the same in other categories?