Selling

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How to handle partial refund from the seller side?

I sold an item on ebay and after a while the buyer claimed that an item was broken while transferred and requested a partial refund. He attached photos. Let's assume I agreed that it was my fault and okay with the partial refund sum. How can I handle...

Buyer upset over what ebay CS told me to say to them

I don't blame ebay CS for this at all. I just thought that it was interesting to point that out. A buyer filed a SNAD return (didn't like the color but that issue is moot). I accepted, the buyer tells me to ship them a postage label because they don'...

Ebay FAILED to honor their Seller Protection Policy-Sellers BEWARE! I am OUT $700!

I want to offer a beware to all ebay sellers on my experience during the first few weeks of April 2018. I have been a seller on ebay since 2005 with over 200 feedback ratings at 100% status. I accepted an offer for a vintage Fender P bass guitar at $...

Why would eBay notifications be showing up 24-36 hours late in my email?

For some reason I do not get emails on time saying "your item sold.....", "you won......", "you have a question......" They show up in my email (NOT SPAM) my email, 24-36 horus later, what is wrong?

OK, so now I am trying to BUY ACEO's and this is what I get.

Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check your account status. I am beyond frustrated.

Resolved! USPS lost packages, delays. Fault of USPS?

I dropped off a few packages yesterday to the open window at a local USPS. There on the counter were 3 packages with ETSY labels on them. All 3 had one piece of packing tape across the label leaving 2/3's of the label exposed. Unless USPS noticed and...

How would you handle this situation?

I sold some software this morning. Box was sealed. When I went to go ship it, I noticed the box felt empty. There was nothing shaking around. I know there should be a piece of paper with the activation code and instructions, but there was complete qu...

Feedback on a Cancelled Transaction? Really?

We have a specific condition of sale that is clearly specified in every one of our listings; "If you are registered in another country and have a US shipping adddress we will cancel your bid/order."So, last week after cancelling an order from a buyer...

Ebay seller to the stars!

It's too bad all of us can't name which celebrities we've sold to before. It'd be interesting o hear who we've all sold to. When you find out you've sold to a star, it's pretty cool... I'm just sayin'

Ebay is getting over run with fake products

Ebay really needs to have a program to locate fake products.

Fees are ridiculous

New here, but I had heard Ebay and Paypal are basically racketeers with regard to... well... everything, but especially fees (and of course PayPal notorious for holding seller's money). I look at my invoice and literally laugh out loud... yeah, um no...

Ever feel like the guy in that Christmas vacation movie

when he can't figure out why all his Christmas lights won't light up? Well I feel like I'm that guy waiting for someone to accidently bump the circuit board so that my lights will turn on. I hope that someone at eBay (maybe the $8 dollar/hr cleaning ...

Live Broadcast April 18 @ 12:30 Pacific - Bulk Printing Labels

Join Dallas from our Shipping Team here at 12:30 today to learn more about bulk printing shipping labels. The broadcast will begin at approx. 12:30, will last for about 20 mins and we will have time for Q&A towards the end of the broadcast. Thanks.

What are your goals for eBay?

Everyone has goals for their eBay business...what are yours?I was thinking back on what some of my past goals were. One was to get to 1,000 feedback comments, but I passed that long ago and am over double that now.A current goal of mine is to get to ...

Check your promotional Offers

I have just spent hours on the phone with ebay and no resolution. They know it was a bug I reported yesterday but the information I was given by the CSR was incorrect. Under Promotional Offers I show a Preminium Store Subscription and an Anchor Store...