Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Buyer sent item back AFTER Return was closed

I authorized a Return Request from a buyer and sent a label for the item to be returned. The day the window was due to close I was contacted by the buyer saying she forgot to send the item back and that she would send it "first thing in the morning"....

Can I cancel my bid listing early and just give it to the person with the highest bid?

I forgot I am going on vacation in a couple days and the listing still has 4 days left. Is it possible to cancel the listing and give it to the highest bidder?

Global shipping programm - won't list countries to ship to

Using the global shipping program, the "ships to" list is including countries I don't ship to (randomly) and the "exclude country" list is including countries I DO ship to (randomly). Also, some countries, like Italy, won't show on EITHER list. A cou...

Junk ads on listings

I just listed an item and the listing show up will all sorts of junk ads promoting garbage that has nothing to do with my listing. To see my listing you have to click "See Item details" WHAT IS GOING ON!!!!talk to somebody in support and they said th...

Just wish I could speak to an American ebay rep located in USA

Pretty much says it all - frustrated today - called 10 times never got anyone in USA. Here's the deal if I call and ask a question (pretty simple one) and the rep asks me to wait while she looks up the question of how many items can I list in a Premi...

When can I start selling?

Hey all. When can you start selling on ebay? Went to list a wallet and did the authentication. My account is new so I assume it has to be active for a bit? Thanks all for your answers in advance.

Buyer demands refund a month later or bad feedback

So I sold some fashion earrings with a 2 week guarantee and a month after they receive them I get a 'question' about the item .. "This is a ridicoulos earring. I want my refund or i give you a very very bad reviewAm so disappointed with the earring."...

Just discovered a new problem because of the photobucket 3rd party hosting

I know this is my fault and I am not blaming eBay or photobucket for it but it might cost me my account in the future because of item out of stock defects, the way I kept track of a lot of my old inventory was by photobucket pictures, I would click o...

Trying to understand a nonpaying buyer's behavior. Is she simply just trying to get the item cheaper

So I decided to have auctions to clear out some things that aren't moving as well. I had a buyer place multiple bids on one auction. After the auction she still hadn't paid, so I was going to patiently wait until I could open an unpaid item case. Wel...

Another "oops"? Didn't we (finally) get page numbers at the top of the board?

I seem to recall that and now you have to scroll to the bottom of each page again.

An odd offer on eBay

What is happening here? This is a 150.00 dollars over the posted price.

How does anyone know who someone is replying to ....?

How does anyone know who someone is replying to now that (it looks to me) they have removed showing the person's ID they are replying to from the posts? Or is this something that happened to me when I cleared my Temp Int Files/Cache again so I could ...

Resolved! Anybody else getting this Firefox Critical update thing flashing on your screen on Ebay?

Getting this annoying page flashing on screen saying a critical update needed on Firefox. Is this legit or some king of malware?

New to selling on Ebay

Hi All, Just jumped on the bandwagon and would like to turn a decent-ish profit here if at all possible. I have no real target items that I am going to be selling yet apart from what I see is trending (right now it seems to be pokemon and Harry potte...

Product Reviews Should NOT Reflect on Seller Performance

Feedback for a product should not be intertwined with Seller Feedback Ratings. But eBay doesn’t seem to understand this. For several years, I’ve suggested to eBay to create a platform whereby purchasers can leave feedback for a product, separate from...