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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Knowledge IS power, and the denial of it sure feels like helplessness

Well I never got around to learning about 'impressions' or 'click through rate' or any of that before the glitch, in fact I never even looked at my sales as a month-by-month comparison. All I knew, all I thought I needed to know, was that the more it...

Electronically delivered items policy

from ebay to me :We had to remove your listing because it didn’t follow our Electronically delivered items policy. Electronically delivered goods can only be listed by eBay approved sellers and must follow our policy.pleas told me what i have to do? ...

International buyer from Germany asking me to lower value and mark as gift on customs form

I am a 20 year eBay seller and have never had this asked of me... but I have an International buyer from Germany asking me to lower the value to $10. and mark as gift on customs form. The item is a pure silver coin and he paid $200 for it and that is...

3rd party authentication in the OLD COMIC BOOK Category

After a couple of successful responses to a recent posting regarding musical instruments, I thought I would like to ask the question what folks thought of the 3rd party authentication services available in the golden age comic book category. I had ca...

WHY?? Does ebay make it SO HARD to Give Combined Shipping Discounts?? -SERIOUSLY!

In my humble opinion just keeping it real and relevant... After YEARS of this being a problem WHEN will they DO SOMETHING about this? Rather than keep it the heinous, back door source of revenue that it is? Can't they see it alienates buyers & seller...

Buyer bought wrong item, files claim that I sent wrong item, eBay is docking me for it?

Buyer bought an item from me and filed a claim with eBay that I sent the wrong item. The buyer clearly was in the wrong and marked that I sent the wrong item. All of our contacts and the listing and the photos back up the fact that she bought the wro...

How is October going?

Just checking in. I'm down 44% over the last 30 days. And down 53% compared to the last year. Are those numbers about the same for everyone else? Or is everyone just crushing it?

Item specific glitch is NOT resolved

I tried bulk relisting this morning and the item specific error did not pop up, however when I click on a listing the size specific is NOT filled in unless I manually add it to each individual listing (as well as other important ones but I am so over...

If my Page View Count is Not Working...

...won't this affect my Best Match placement?Thanks for your input.

PayPal charged my credit card and PayPal account for shipping (double charged)?

I haven't deal with Ebay for long time until a month ago, I sold an item on Ebay. Shipping came out from my credit card not my PayPal Fund (no option to choose). Today I noticed that not only changed my credit card for shipping ($15.59) but also PayP...

Northern California Losing Power

This will be the 2nd time in 2 weeks that we will lose our power thanks to an idiotic decision by PGE - otherwise known as the power gods. We do not have a generator, plan to get one but for now I will not pay extortion fees to purchase in this crazy...

EBAY PLEASE FIX - I have said it before, and I will say it again....

... because I received another feedback BEFORE any contact. Please make previous message contact with seller a condition to leaving N. feedback. Newbies, nuts and non-readers do not seem to know how to use messages for contact. Instead, they use feed...

Resolved! Un-Removable Stock Photo Glitch

My glitch is the large main photo of the item I uploaded in many of my listings has been replaced by a stock photo. Example: https://www.ebay.com/itm/332709611518?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649I tried re- uploading the photos, I ...

VeRO program

Design right (Europe, Asia, Australia, and New Zealand only)Patent rights (Europe)Are these two policies only effective in those regions?

promotion?

About this time every month recently I'd gotten one of those 500 free listing promotions, but haven't this month. Not griping, just wondering if others got one. I'm going ahead and pushing auctions anyway, always hoping something will sell. It's been...