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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Telling Stories in the Item Description?

As a writer and an occasional eBay seller, I found the experiment by Rob Walker (significant objects) to be of interest. In a nutshell, they used short stories in the item description to help sell the items. This would be something similar to me sell...

why are my listing margins are all too crowded and can't get them to work

why are my listing margins are all too crowded and can't get them to work?

MC999 Your eBay account has been suspended - homi.store

Hello homi.store,"Your eBay account has been suspended because recent account activity has raised security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm--even unintentionally--to ...

Top Five Ecommerce Apps downloaded over Cyber Five, 2023

Apple's App Store:1. Temu2.Walmart3.Shopify4.Amazon5.Shein Google Play Store:1.Temu2.Shein3.Walmart4.Amazon5.Target I can't help but wonder if ebay might have made one of these lists if they had run an actual Holiday Marketing Campaign?

It's going to delay the mail...

Currently 30 mail processing facilities in the US are under review for consolidation...Postmaster General's plan is 400 consolidation of sorting and delivery facilities...rather than the 30.Like Lehigh Valley, Pennsylvania would shift mail processing...

BUYER NEVER PAID FOR ITEM RECEIVED

buyer opened a claim as he stated it took too long.it was closed eventually after he received a refund,but then he received the item and never paid for it .buyer never helps as they always rule in favor of buyers. i have proof of delivery ,but yet eb...

Resolved! Handling magazine sales

Last I did magazines, media mail was a no-no. I inquired at our local PO and the postmaster said they can go media. I didn't think the post office changed the qualifications, and I'd be the one in trouble, not her. How does anyone compete on the cost...

ebay seller

I'm a newbie, I want to sell on the eBay platform, can anyone help me set up a sales account?

Buyer PAID then requested I hang onto item until after December 26th then SHIP

If I mark it as shipped and don't buy the label, what happens? How do you handle these requests? Hang onto item for 11 days then ship out... won't eBay lower my status for lack of delivery? Any help is appreciated? Thank-you!

What does the advanced terapeak get you

When you get access to the advanced terapeak what extacly does it give you Their description is somewhat vague After reading it the only thing I walk away with is that it provides sourcing insights Is that the case?

Does the authenticity guarantee work for multiple trading cards in one package?

I just had a customer pay over $250 in a listing that included two pokemon cards. Last time I did this, my cards were rejected by the authenticator because I was shipping two cards in the same package. Was this just a fluke or is this going to happen...

Resolved! HI! What is " active content"?

HI! I have called many times & each rep does not know the answer. Maybe someone here will know. What does the following mean? "We found the following active content in your listing: forms. To make eBay a more secure marketplace, we hide all active co...

Selling during the holidays

Hi I’m fairly new to eBay and sell mostly vintage items of all kinds, and heard that it slows down during the holidays. Does anybody have experience with this? Thanks,Heidi

Resolved! Buyer says he did not receive his item, but tracking says that it was delivered.

Hi, buyer says he did not receive his item, but tracking says that it was delivered. I have never had this problem before. I send all my items first class shipping. What should I do? I would hate to get a bad review because of this. Thank you

Ebay staff not following their own policy on Negative feedback removal eligibility

Shipped out an item on time with my tracking number details stating "usps in possession" after I handed the item off. Due to the holidays USPS delivery took too long and my buyer rushed to give me a negative. I appealed to have the negative removed b...