Selling

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Resolved! Paypal notified me of a payment received - ebay order page is still blank

Paypal notified me of a payment received - ebay order page is still blank I received a notification of a sold item from Paypal, however when I check ebay orders it is blank. When I check my active listings, the item still appears to be active. After ...

selling

Can anyone tell me why I am not getting hardly any traffic in my store?? I have been selling on ebay for over 12 years and I never saw this happen before.

Any news on when eBay will have the technical issues with photos fixed

I currently have about 100-200 listing effected by this technical issue, uploaded 10 to 12 photos per listing, each listing now shows 1 photo. Sales are slowly dropping and I am having numerous buyers asking where the photos went. Does anybody have a...

Watermarks & Logos

This may be a ridiculous question but I can not seem to find the answer. I understand in March any Watermarks on listings may be banned---my question is will a logo in the photo also be banned or is that considered a watermark? Will my logo on my pho...

Bad seller scrubbing negative feedback

I purchased multiples of an item, sold cheaply with free international shipping. I pay.. Message seller.. No response.. A week later get a refund and pay again (message seller no response). Today again message seller (no response). Then I see multipl...

I opened a starter store . Why is my selling quantity maximum 10 only?

I just opened a starter store on ebay. After I created a listing with product quantity of 10. It wouldn't let me create anymore listing, kept telling me to upgrade my account to business account. However, when I decrease the product quanity of my fir...

Just a "pain point"...what would you do?

We have been with ebay for about 10 years. We were operating as an Anchor Store until April of this year. Things were going along fairly well until last year's Spring Update when we lost the ability to see our own listings in a generic search. As it ...

Paypal Allows Buyer to Keep Item and Gives Them Refund

Long time seller, Top Rated, etc... buyer opens SNAD with Paypal, we contact him by email thru Ebay. Buyer calls us on phone- says he never received it. Tracking says delivered. Paypal freezes the 50.00, spends 75 days "fighting the case for us" and ...

Noticeable difference between: Having a Sale, Using Best Offer, and simply reducing the price.

There is a noticeable difference between: Having a Sale, Using Best Offer, and simply reducing the price with watchers. Its a fact for me : I got more Sales when I used markdown manager than when I inserted Best Offer or simply reduced the price with...

Glitch in new Test ?

I presume this is a test of some kind, perhaps trying to make the listing the product page..... but it's dangerous because of the differences in the title, verus the actual Listing. alan@ebay I can't do a screenshot here, but posted on the Product pa...

too many bids, for once

I had an email from a customer asking me about an auction and I discovered that it is terminally messed up but too late to cancel or edit. I have been cancelling bids all day (leaving a message explaining why). It's a faily low price for the items wh...

Selling tech on eBay. How risky?

I apologize in advance for the length of this post. I'm hoping a few of you will have the patience to read it through and respond with something other than "TL;DR." If you don't want to read the intervening text, the gist of my questions can be found...

Checkout and Payment Issue

A buyer messaged me two hours ago to tell me he had paid. But there's nothing in my Paypal account from him, and it's showing on eBay as "awaiting payment". I responded to the buyer to please double check because I hadn't received the payment. He tel...

The perfect Ebay

A perfect ebay... would be that upon any issue, the customer must at least attempt to message the seller once to let them know, before opening a case. Along with that, system should mark questions answered in Seller Hub, when read the message. All to...

How to leave feedback for a canceled transaction?

I have a very lovely repeat buyer who asked me (after waiting since 6/29 for payment) to cancel a transaction. She said she was sorry and promised to leave me positive feedback (which I thought was very nice). I canceled the transaction for her. She ...