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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Are you allowed to advertise your social media through the items that you sell?

Hi, I have an eBay store, and I have a question. Whenever I sell and pack an item, am I allowed to include a card that shows my Youtube Channel and Instagram page? The channel and page are related to what I sell on eBay, so I was wondering if I am al...

Illegal unfair selling Practices Ebay COVID policy

eBay NOT FAIR and it’s obvious that they have chosen to favor certain sellers and allow them to continue to sell disinfectant wipes gels Clorox etc. products on their site and take down other sellers products, why even from even long time sellers tha...

USPS is being played for privatization gain.

As a retired Postmaster I would like to share the latest on the delays and possible reasons for them from the Postal grapevine. It is now being reported that a few key upper Management(DC) may be delaying massive amounts of mail at the Nations' mail ...

Too bad the potential should be great but is just okay

The potential earnings on eBay could be & should be GREAT. However, except for the odd 1-4 awesome sales here & there, the potential just turns out to be okay. Posted several new items at the beginning of the week. 1 item - 119 views / 9 watchers. An...

$150 offer, to Malaysia, zero feedback buyer?

$150 offer, to Malaysia, zero feedback buyer? Anyone with experience shipping to Malaysia?

Bulk Listing from another store

Has anyone had any luck bulk copying someone's listings? I'm buying the inventory in another sellers store (she's quitting ebay). Is there a way to do this, software program, etc? Anything besides creating a new listing? Thanks!

FEEDBACK PROFILE PAGE CHANGED...Why does Ebay always try to Fix what's not BROKE?

Do you like it? The "Lightness" of the page? The DSR's area? Why does Ebay always try to Fix what's not BROKE?

Service Metrics seller protections during Covid-19

I understand Covid-related seller protections currently exist for sellers. Specifically, relating to Service Metrics. USPS messed up an entire day's batch of orders, and all of them were delayed. They eventually made it to the customers, but not befo...

Cancelled at buyer request, relisted through same route, but lost all the watchers!

Very, very irritating. A buyer realised he couldn't pay, asked me to cancel the transaction (it was more than one hour after purchase) which I did through the normal eBay route, which then states it will re-list the item, with normal fees etc - which...

How can I issue a partial refund? eBay and Paypal are sending me in circles.

I'm trying to issue a partial refund for an item that was damaged by USPS. eBay Communities says "issue a refund through Paypal". Paypal won't let me issue a refund because my Paypal account has no balance in it and Paypal doesn't give me the option ...

What a buyer actually did when they say "I left you feedback (negative)."

I've gotten this about 2-3 times that I can remember where a buyer who made a purchase over 60 days ago claims to have left a negative feedback for me because (fill in the blank). Not "I'm going to leave", but a literal "I already left it". Buyers ca...

brand new seller (sort of)

I listed a bunch of stuff on my new "non store" account for auctions. Today I was thrilled to get a ton of offers. As part of this process a guy asked me to text him, said he's in the military, wants the items shipped to another person, and include a...

Buyers take advantage of sellers ALL the time...

Online buyers take advantage of sellers *ALL* the time and then... *When* a buyer makes a mistake (yes it does happen) in the midst of a transaction (which turns the tables in the seller's favor), *THEN* they want sellers to help them out!!! And IF t...

To bad eBay doesn't stop the listing in wrong categories............

Reporting doesn't do any good anymore. A few sellers continue to list hundreds of items in the wrong category which clutters up a category with items that people are not looking for. My rant involves a seller listing gold nuggets in the Coins/fractio...

Seller on eBay are not protected att all.

Hey guys,I need to start this discussion because of the service that I’ve received from eBay last couple of years or so.As a seller eBay basically does not protect you. All the seller protection is a just **bleep**.ebay is here to protect the buyer n...