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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Visual Search?

Two desktops side by side.On one, I can open any listing, hover my cursor under the "expand" photo in the upper right corner, and see an icon for "visual search". I click it and off to the right of the screen I'm seeing mostly the same item from outs...

Damaged item received during shipping

Buyer states necklace was damaged when received and requested a return. Ebay states I need to provide a shipping label at my expense. Isn't the shipper responsible for damages and shouldn't the buyer file a claim with usps? ( I used ground advantage ...

Feedback

I'm just getting back on Ebay as a seller after 20+ years sabbatical. I recently retired and I'm trying to sell a lot of the collectible stuff that's been in storage for the last 20 years. I have over 1600 feedback but for the last twenty years it is...

Stop 'Bid Received' notifications

Hi All,Currently, I receive a push notification via the eBay app each and every time one of my listed items receives a bid. This can get a little annoying when I have 40 odd auction items listed....I have had a look and I can't see an obvious way to ...

RVA eBay Sellers In-Person May Meetup in Chesterfield, Virginia

Attn: Richmond, Virginia eBay Sellers!! https://sellerevents.ebay.com/ Connect with fellow eBay sellers! First meeting tomorrow May 8!! Hope to see you there!! Danielle Shop with me Ladydfunkyg

Drop Down menus

I looked at the previous drop down menu posts and all are from 2023 or earlier. They state that ths feature is no longer working but I just encountered a listing with a drop down menu that is working fine. I would like to use this feature. How do I s...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...

Resolved! Is this type of sale allowed by ebay?

Can a seller in China list an item for sale, state they are in the United States in the listing, then have the item shipped directly to the buyer from a large store in the USA, with probably no possibility of return since the mailing label simply giv...

Resolved! Offers are they really being sent???

I have doubts that offers are actually being sent, Over the past month I have sent out some Great offers, Offers I have never sent!, They were a price that anyone with interest would jump at, But no, Why?, Are the offers really being sent??, Or does ...

Account restricted

My account was restricted from when I went to hospital for a month and was unable to ship or communicate with people but I shipped out everything or refunded the money but it is still restricted how do I get it u restricted

mentoring

I would really appreciate it if someone would mentor and look at my daughters ebay store. She is just getting started and is struggling to get sales. Thank you

Resolved! Offers

How do other resellers handle low ball offers?

what does eBay mean when they say Promote Listing? Does this cost extra?

when I put something on to sell it says Promote Listing. Doe this mean eBay limits the number of people that see my item? Does this cost a small fortune to do?

Deduction of shipping payment from every sale

Deduction of shipping payment from every sale - discovered Pay Pal is deducting same amounts fromfrom my checking account on every item sold, same day. This means I have been giving free shipping for every order. If Ebay is holding the shipping paid ...

Can things get any worse from this point on?

I'm pretty sure I got scammed and there's nothing I can do at this point but posting this anyway as a therapy and maybe it will help future sellers... I sold a Samsung phone that I bought directly from Samsung which arrived in a sealed packaging. Mar...