Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Resolved! Negative feedback without contacting seller.

When attempting to leave negative feedback does everyone see the button for "Had an issue? Sellers try their best to help, so give them a chance to make it right."? I ask because after years of no negative or neutral feedback (2300 sales) I got 3 neg...

How to report fraudulent listings - obviously fake listings of "pictures" of item

I've run across some listings that are obviously fraudulent listings. The seller has pics they have taken from the actual product, or the manufacturer, and has created what appears to be an actual listing. They throw in a line in the description stat...

Why are Ads put between the product being sold and description for that item??

I have been getting too many questions that are answered in the description,, When I went to purchase some supplies on Ebay I found out why,, there are several rows of ads for other peoples items between the item i'm trying to buy and the description...

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

Resolved! Terapeak has been down for a week

I haven't been able to access Terapeak for at least a week. It is having an impact on my business. Is there anyone who can help? Thanks.

ebay fees - I am so confused

Hi,Can someone kindly help me understand how eBay calculates all these fees. Yes, I have read all the help documentation, but still confused. 1. I sold an item for $409.50 What your buyer paid Item subtotal$409.50Shipping$21.97Sales tax*$39.91Order t...

Resolved! Offers lower than the Starting Bid … when is it okay?

Good Morning! As a non-seller, I think of a Starting Bid as ‘the lowest amount a seller is willing to accept for the item’ … and would only make an offer higher than the SB. A seller-friend of mine said otherwise recently when the subject came up in ...

The "NEW" Picture Magnifier - the next multi-step process added

I am hoping this is just one of those "tests" that in time will be abandoned. I noticed that more and more threads are popping up about this latest change. I appreciate the Buyers who are complaining as they may have more of a voice than Sellers do f...

Canceled bids from unregistered members?

eBay administration has canceled two bids I received, one on two different item because bidder wasn’t a registered member. My question is how did they place the bid to begin with? I think other bidders might feel it’s a scam of sorts. Or is it some k...

Lost 250 free auctions in ALL categories by opening Basic store?

I opened a basic store a few months ago. Before the store I had 250 free auction listings in ANY category. With the store I have 250 free auction listings in SELECT categories. Select categories include only collectible and fashion categories. I most...

eBay sales are non-existent!

eBay sales have been slow for a while, but now they have grinded to a screeching halt! With 600-700 items listed, I've maybe sold 5 or 6 items per week over the last few weeks, and those sales were for low dollar items! Has eBay changed something whi...

I am being charge 25 cents per auction after upgrading to a Basic ebay store

I upgraded to a Basic Ebay store because I was going to be going way over the 250 free listings on a regular account. So, it was worth it to upgrade to the basic store which gives you 1000 free listings per month. However, I am now being charged 25 c...

Do you use Computer Software and Financial Formulas to Sell and Make More Profit?

Hello ebay community! I am currently a full-time student and part time reseller working on my last accounting major university course and am running an investigation regarding full time online resellers. There are four questions that I have for full ...

Resolved! Can’t find my listing when I search my item.

I’m new to eBay selling, but I’m just confused. I listed an item and once it was active I see in my hub I have a couple of views but when I search for my item I can’t find it. I even asked my brother and my girlfriend to look up the item and still it...

USPS denies damaged item claim

I sold a glass platter that was destroyed during shipment. Buyer was cooperative and took pics and presented evidence at Post Office. Sent me pics, etc. All steps were followed according to protocol. I patiently waited for my $37 refund. After 30 day...