04-01-2021 09:39 PM
I hope someone can help with this perplexing problem. Ebay sent me a copy of the buyer's invoice on 3-25.21. It shows the total due as $246.54 which is correct. The buyer contacted me last night that the invoice she received was for $270.54 and showed no shipping discount. It was for all the individual shipping prices added together. She is super honest, paid the full amount, but asked what we could do about it. I had her double check with her credit card/PP to be absolutely positive that ebay charged her that much. They did. $270.54. That is NOT the invoice I sent, so I sent her a $24 refund. What is going on and how should I report it?
04-01-2021 09:57 PM - edited 04-01-2021 09:59 PM
Perhaps that is the amount with sales tax charged? Your buyer pays that.
04-01-2021 10:01 PM
There would be sales tax added on by eBay. (Was this a domestic sale? International buyers may have additional costs as well.)
04-01-2021 10:01 PM
I asked her about that. Her breakdown included total of items, sales tax, and all individual shipping charges. The copy ebay sent me included total of items, sales tax, and $10 shipping. Both invoices came from ebay but only mine is correct.
04-01-2021 10:06 PM
Yes, a domestic sale.