Selling

Forum Posts

Sorted by:

ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyers need to start being held accountable for not reading and knowing what they are buying!

Something needs to be done! Buyers need to start being held accountable for not reading and actually knowing what they are buying! For instance, a week or two ago I sold a Stephen Curry reprint and started the bid out low and listed it as reprint all...

Extra item mistakenly included in shipment.

Hello. I recently shipped items to a buyer. That said, I mistakenly also included something that was not a part of the purchase. How do I get this item back? Do I reach out to the buyer, not knowing whether it will be perceived as being a 'bonus' gif...

Sellers & buyers have performance ratings. It's about time eBay has some too.

As a seller, eBay continues to rate my performance on multiple levels monthly, weekly, daily, hourly. Every day we as sellers are bombarded to meet certain expectations to get that gold star, receive that .0001 discount, etc. Isn't it about time eBay...

500 Characters FB RANT and RAVE really stands out.

Just browsing a seller's FB rating, and giving 500 characters to RANT makes it truly STAND OUT.

Terapeak Sourcing Insights Not Working? Start Here

Terapeak Sourcing Insights can be found in Seller Hub under the research tab or by going to https://www.ebay.com/sh/research/sourcing-insights This new tool is available for eBay sellers with a Basic or higher store subscription and is presumably mea...

No Bonus Bucks This Month

I usually see a noticeable boost in sales when eBay offers Bonus Bucks. I haven't received any Bonus Bucks offers, myself, this month. Anyone received any this month?

Buyer purchased my item, failed to pay, and deleted his eBay account. Will eBay take 10%?

A buyer won my auction. Then he stated he was located in Mexico and would get in touch with me regarding where to send it to. A week later, after not hearing back, I decided to relist the item.I decided to block him from buying from me again, but his...

Above standard seller

Hello everyone, Just curious on how eBay moved me to a Top seller to above standard seller? I checked all their categories and I am in the Top seller spot in all categories. Does anybody know something I don’t?

Resolved! Message's You can now accept offers. Without my Consent!

This morning I had a message from eBay saying I can now accept offers. No big thing I know sometimes this happens automatically. So I went to change the setting on this listing. But this time it was different, not only had my accept offer been enable...

Has anyone noticed an increase/decline in their sales during covid or has things been "normal"?

I am just curious how sellers are doing during the pandemic. I know since the pandemic started and scalpers were taking advantage of the situation selling toilet paper and sanitation wipes that household essentials sales have seen an increase, but I ...

Resolved! First sale - need help please!

Hi,I just got my first sale on Ebay. I'm told to wait to be paid before shipping and confirmed on my PayPal account that I have not yet been paid. Just got an email saying the customer has paid. Went to the order to print a shipping label and was tol...

Sneaker Authentification Program Breaking Shoes BOXES

3 shoe boxes broken by sneaker con or in their facility this week for me. Of course, they blame it on me ( I know the boxes were in brand new condition when I sent them )2 of them clean cuts and the other one smashed ( that may be USPS ) I give them ...

Resolved! International Shipment returned to sender by USPS - 9 months later!!

I sold a large item from the US worth 3 hundred dollars to a buyer in Belgium. Shipping was around $65. Never heard another word about it, but it just showed back up on my doorstep returned to sender after 9 months. Was shipped in August 2020. The bu...

change of address scam

Ok, I am an idiot. I received a change of address request from a different account shortly after the buyer paid for the object (a camera).I did not pay attention, changed the address and shipped it. Only silver lining is that USPS is taking so long t...

Resolved! GHOST LISTINGS and DASHBOARD DEFECTS

I just got my 5th ghost listing so far this year! To make matters worse I find that on the first four I got dinged on shipping! On two the shipping was 'not uploaded' and the other two were 'uploaded on time no carrier scan'. (these I had printed the...