Sold items from Company shutting down but account got locked.

[auctionaceonline]

Company I work for shut down and the owner told me to sell a couple of small machines.  Now ebay has frozen my  account for MC011 and is asking for reciepts.  I can probably provide reciepts but they are under the company name, will that work?

[bonjourami]

Looks like you sold more than a 'couple of small machines'. Can you provide proof that you worked for that company?

[simba6]

Provide what you can is all you can do. A new account selling a lot of high value items in a short time can trigger that.

[krazzykats]

Did you sell anything that requires a prescription?

Medical devices policy | eBay

[deltilogical]

Ebay told seller to ship and THEN held back funds. 

[reallynicestamps]

Yes, because the buyer paid for the goods.

The payment processing is between eBay/Adyen/Managed Payments and the seller.

The buyer is the innocent party here.

That's basic in Common Law jurisdictions.

[kensgiftshop]

What kind of business would have a lot of medical equipment and new perfumes.

[reallynicestamps]

This is a problem with"consignment" sales.

In addition to the reciepts, get a contract from your employer authorizing you to sell the machines for him.

You'll also need that for your tax return since the payments are going through your Managed Payments account.

[auctionaceonline]

I never said the perfume was from the same place.  The machines were from a laboratory I worked at.  The perfume is irrelevant I have receipts for those. 

[auctionaceonline]

The machines are small in size compared to machines that I would have to freight if we sold them.  I can provide paystubs, proving that I worked there as the Operations Manager. 

[stephenmorgan]

If you have receipts, then provide them.  I would also provide written authorization from the company who owns the equipment stating you were designated/authorized to sell the equipment.

Is eBay hold the money for previous sales or are they just not allowing you to sell anything else until they are satisfied with ownership?