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Random partial shipping refund?

I just got a random email saying I got a partial shipping refund. I never even knew that I had a dispute case in the first place but eBay ruled in my favor. Very strange, has this happened before to any of you?

Message 1 of 16
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15 REPLIES 15

Re: Random partial shipping refund?

Could the seller simply have given you the partial refund if they charged you to much for shipping? They went to send your item and found it cost less to ship then they stated in their ad. So they activated a case at seller end to give your money back the difference from shipping paid versus actual.

Message 2 of 16
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Re: Random partial shipping refund?

To clarify, I am the seller who got a random partial refund on one of the items I shipped.

Message 3 of 16
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Re: Random partial shipping refund?

I just got the same email; PayPal said the original charge was on 10/5, so I have no idea what it would’ve been - I ship a lot of first class around what amount they refunded so it could’ve been anything. I found this thread searching for the same question. 

let me know if you find anything out. 

Message 4 of 16
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Re: Random partial shipping refund?

I got my refund today but the item I shipped was last month. I know the item I shipped but I didnt expect a partial refund at all. 

Message 5 of 16
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Re: Random partial shipping refund?

Could it be that you cancelled a label and printed a replacement? It takes a few weeks but the USPS will rebate the unused label amount.

Message 6 of 16
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Re: Random partial shipping refund?

Oh no, this is partial. The label I used was definitely used.

Message 7 of 16
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Re: Random partial shipping refund?

As iart suggested, could be cancelled label.

 

 

Other possibility is that you overpaid for a shipping label, or at least the APV process (if USPS) thought you overpaid. I have been refunded twice for overpaying.

Message 8 of 16
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Re: Random partial shipping refund?

Overpaying is a possibility and it couldve been that, although I do greatly dispute that I overpaid given the box. Probably an error on eBay's part.

Message 9 of 16
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Re: Random partial shipping refund?

@jasonolasc_4 

 

I'm with @buyselljack2016. I think something you shipped USPS was possibly lighter that what you paid for. I've had both credits and debits... admittedly very rarely, but a credit is a pleasant surprise these days!

Message 10 of 16
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Re: Random partial shipping refund?

The APV system, which uses special equipment at sorting centers, is designed to detect overpaid or underpaid postage; the credits or charges (formally known as Postage Due) automatically show up on the account of the label purchaser. There's often a delay of several weeks.


https://link.usps.com/2017/10/05/what-is-apv/

http://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/avoid-extra-postage-costs....

Message 11 of 16
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Re: Random partial shipping refund?


@jasonolasc_4 wrote:

Overpaying is a possibility and it couldve been that, although I do greatly dispute that I overpaid given the box. Probably an error on eBay's part.


eBay displays USPS label costs base on the data inputted. an "eBay error" is unlikely.

 

 

Message 12 of 16
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Re: Random partial shipping refund?

Are they perhaps refunding sales tax charged on shipping?

Message 13 of 16
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Re: Random partial shipping refund?

I got one also on Jan. 16th. for 30 cents. It says "ebay incidental reimbursement credit" 

 

I have no idea what it was for, the only thing I can think of, since it is for 30 cents, perhaps they double charged the 30 cent processing fee on an order I shipped.

Message 14 of 16
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Re: Random partial shipping refund?

This thread is 3.5 years old 😞

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 15 of 16
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