08-28-2017 05:43 PM
Hello, all. Has anyone else had the system change input calculated shipping to fast and free without seller knowing it. If so, do we have to go ahead and ship it for free?
Thanks, Alliesnana
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08-29-2017 02:59 PM
Yes i have. However I caught it before it sold..if it sold you have to ship it. I have heard that boxes get checked often and you have to check your listings to make sure what you want checked is done and the things they charge for are not checked. That happens a lot..before listing check the cost.
Robin
08-29-2017 02:59 PM
Yes i have. However I caught it before it sold..if it sold you have to ship it. I have heard that boxes get checked often and you have to check your listings to make sure what you want checked is done and the things they charge for are not checked. That happens a lot..before listing check the cost.
Robin
08-29-2017 04:50 PM
I understand the phone app has a glitch that turns things to free shipping.
AFAIK, it is still doing that.
08-29-2017 06:20 PM
It happened to me and I lost some money before I could straighten it out. It wouldn't let me revise any listings (everyone was changed to fast and free) to change back to calculated shipping. I had no choice but to end every listing and start all over.
09-01-2017 08:36 AM
Yes I was revising it using iPad ...that seems to be the problem
thank you
09-01-2017 08:38 AM
Thank you...I had to do that once too