Simply-the-best-for-you Volunteer Community Mentor
Unfortunately, the publicly-available information says that you did sell that item for that amount.
Since it doesn't show that it sold to a Best Offer in the search results, the evidence says that there was an offer sent from your account, and the purchase history confirms that there was an offer that was accepted:
https://www.ebay.com/bin/purchaseHistory?item=155651388839
and, Terapeak confirms that the sale price was $68.00:
That seems like a very unlikely scenario, for a seller to send an offer for such a low price ... for such a high-priced item ...
if you are positive that nobody with access to your account, your laptop, your phone, or any other device that you have used to access eBay could have sent it, then I would suggest that you cancel the sale. I would use the reason "problem with the buyer's address", since I suspect that the buyer is a hacker who has hacked the eBay checkout page to make this happen. Then, report the buyer for trying to defraud you.
I have seen this happen only a few times, a year or more ago, and I thought that eBay had removed the vulnerability after it was brought to their attention. Those cases were a bit different; the buyers had figured out (from a YouTube video, most likely) how to hack the checkout page so that on the seller's end, it would show that the item was paid for when the buyers had not paid anything, and the "payment" was not shown on the seller's account. The YouTube video (now removed) was about how to "get eBay items for free", in other words, how to steal them.
devon@ebay, tyler@ebay, please investigate this transaction and report it to the correct team so they can shut this down. And, please flag this seller's account so that they will not receive a defect or negative impact from this.
Perhaps you meant to enter a $$$ discount offer & accidentally chose the PERCENTAGE option. Happens ALL the time. Unfortunately, it's happened to me several times. It's a super easy to do, user error.
Thank you to all of those who replied.
1. I have verified that no known user has used any of my equipment; phone, laptop, PC, tablet, etc.
2. If I, or someone, sent an offer, wouldn't there be a record of it in my messages? There is no such message.
3. The Purchase History indicates a userID as e*****i. That is no one I know and not the buyer's ID.
4. I am unable to cancel the order since it was picked up yesterday.
Lastly, why WOULD anyone offer an 88% discount on an expensive item that had only been listed a few weeks?
Perhaps your contacts inside ebay can look into this further and identify the person behind User ID e*****i. This person may have some helpful information.
Thanks again to those who replied.
@robots-r-us Nope, there is NO message when you Send Offers. It is simply in your SH under Send Offers-Sent, but it goes away when the item is purchased.
<<Lastly, why WOULD anyone offer an 88% discount on an expensive item that had only been listed a few weeks? >>
As I said above b/c they meant to offer an $88 discount & accidentally either chose the percentage, rather than the $$ amount or didn't realize it was set at percentage. Happens ALL the time.
Buyer ID's are scrambled, that's not the actual ID. Though you as the seller ought to be able to see the actual ID.
@robots-r-us BTW, using round numbers that you provided, $550 - 88% = $66. What I told you happened in both post 4 & 6 is EXACTLY what happened! I knew it anyway, but once I did the math, it's almost exactly the right amount. Assuming you were using round numbers for you post, that is CLEARLY what happened.
You have to be really careful with that screen. I've done it myself several times & so have many other sellers. For me, I make sure I NEVER change it to percentage, to alleviate this from happening & I always double check.
Had you not allowed them to pick it up, you could have canceled. You would have rec'd a Defect, but given the high $$ amount, you may have deemed it worth it. Since the item is gone, there's nothing you can do.
@lacemaker3 Nobody hacked anything, OP accidentally used percentage instead of $$ amount, it happens all the time.
The Purchase History SHOWS that you sent an offer & it was Accepted. The numbers add up exactly to an offer being sent for the percentage rather than the $$ amount. Perhaps you don't remember sending offers? IDK what to say, this seems like a pretty cut & dried case.
It's clear there was no offer made by the buyer. This was clearly a seller initiated offer.
If you are 100% certain that you never sent an offer, then I guess you'll have to contact Ebay, as that appears to be exactly what happened, based on the History.
So just out of curiousity, if you're certain you never sent it & you didn't want to sell a $550 item for $68, why did you allow the buyer to come pick it up?
Hey OP, just came across this thread...
maybe you did it on the app? In my replies above I was referring to the website screen, where it's super easy to make the mistake I described. I have no idea how it works in the app, though here's someone not happy wiht it b/c they had to do a percentage. Could this be what happened to you?
