I can not print out invoices or packing slips from drop down menu.

[greenlakesales]

This morning I went to print out packing slips/invoices from the drop down menu for overnight sales and I get this message

"Unable to load due to system error.

Please close the page and try again."

I have tried reloading the page and I even tried a different browser.

Anyone else have this problem?

[toysaver]

I tried and got that error too. You can use the link to print a packing slip from the shipping label page.  It will print without purchase of the label.

[greenlakesales]

Thank you for the reply. I tried that too, and it works. However I use the packing slip and invoice when I enter the sales into Quicken.  I use another program for inventory that has an invoice that I used for this mornings sales. I guess that will be my new workaround for another one of eBay's "Improvements".

[my-cottage-books-and-antiques]

I had the same problem. I rebooted my computer. Works for me now. (for what it's worth, I'm using Google Chrome. 

[andorrichards]

i GOT THIS SAME MESSAGE TODAY:

Unable to load due to system error.

Please close the page and try again.

I cannot print packing slips.   Hmmmmm.

[my-cottage-books-and-antiques]

Have you tried rebooting your computer?

[greenlakesales]

I rebooted my computer, rebooted Chrome and tried Microsoft Edge.  I found another post describing the same problem.  It appears that a lot of people have been experiencing the same issue. (I searched before posting, but I must have missed a word)

The best guess so far is to sign out, clear the cache and sign back in.  I will try that tomorrow when I have more sales. 

[violetsource]

Restarting computer, logging out of ebay, then logging back in worked for me. (chrome)

[foryourspecialmedia]

In fire fox
1. The fast way with a shortcut.

Press the keys
Control, Shift and Delete  C T R L is control
on your Keyboard.

That brings up a menu.

Delete all of history not just the cache.

Time to Clear: Everything.

Delete Cookies, Browsing and Download history, Active logins, Cache, Form and Search History

That should clear up the problem

[mirror*universe]

I found a temporary workaround. Go into the item, click "Print Shipping Label" in the upper left. Then click "Print Packing Slip" on the right side under "Order Details".

[motolanna]

That only works once for me. The next time I use firefox, I have to  do it all over again.

[motolanna]

The easiest solution appears to be to logout and re-login again. Every time.

[motolanna]

That is not the same packing slip. It doesn't list the item amounts or shipping costs.

[new_spin_boutique]

Same here. 

[greenlakesales]

I logged out of eBay, Cleared Chrome Cache, restarted computer and it works now.