03-11-2020 07:10 PM
Has eBay changed which message they send to your e-mail and which they don’t? Is anybody else noticing that important messages are not being sent to e-mail?
Over the past couple of weeks here’s a history of what’s been sent to my e-mail and what hasn’t. No- there is nothing in my e-mail’s spam filter. Yes- my communication preferences are set up so that I should have received all of the below via e-mail.
COPY NOT SENT TO E-MAIL-
Feb 19- List up to 500 items as fixed price or auction-style for free
Feb 24- 8% Bucks to brighten you up
Feb 26- See what’s new in your Spring Seller Update
Feb 27- Introducing new features on managed payments
March 5- Your eBay seller protections monthly summary
March 9- 5% Bucks in-app. Let the madness begin.
March 9- Save 30% on selling fees when you sell Art & Collectibles
COPY SENT TO E-MAIL-
All “We’ve sent your payout” notices
All buyer messages & offers
All order cancellation and returns notices
Feb 29- please take this survey about your recent listing
March 3- Updates to the eBay User Agreement
March 3- Your eBay invoice for February is now ready to view
March 5- No annual fees with the eBay Mastercard
Also- for what it’s worth- I have a second selling account that didn’t receive notice of the Seller Update at all- not even in eBay messages.
03-11-2020 07:18 PM
The last week or so, I've noticed messages about items I've looked at or ones that's been relisted showing up in my Ebay messages.
It was bad enough when they sent them to my email, but now my Ebay messages.
03-11-2020 10:56 PM
03-12-2020 09:22 AM
Yes. I rely on e-mail, not on the apps which I cannot access. I have made no changes to my settings. I will get a notice that I have a message (pop-up on my iPad), but no longer get the message in my e-mail. Very frustrating.
03-14-2020 09:21 AM
@kensgiftshop wrote:The last week or so, I've noticed messages about items I've looked at or ones that's been relisted showing up in my Ebay messages.
It was bad enough when they sent them to my email, but now my Ebay messages.
That would be really annoying!
@onlinecentral- several- but not all- of the notifications and messages you're describing can be turned off in communication preferences.