Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

The ongoing shopping cart saga

So after extensive hours on the phone with ebay over proving how their shopping cart does not work and will not let buyer request combined shipping and one explanation from ebay was "offering discounts" where say if a buyer makes and offer on and ite...

Why did eBay take everything from me, despite my attempts to resolve the dispute?

An unpleasant story happened to me; 3 non-working Nokia N91s were sold, but after receiving the buyer fromIndia has created a dispute about the missing parts within. We couldn't come to an agreement with the buyer and asked eBay to intervene. eBay to...

Another thing to be aware of where ebay let you pay the price for their error

Follow along here: The buyer bought an item and paid for it...ok, The label was generated by ebay with the buyer provided address information...and I printed and shipped the item, it goes through the postal service system and makes it all the way to ...

Feedback no longer showing item number?

I used that to look at buyers feedback when it says 'repeat buyer' so I can see what they bought and when? Now, nothing shown??

Recommended seller

Does being a top rated seller also make you a recommended seller?

Promoted listings

Why will it not let me promote my items on here? I had several .99 auctions that i would promote, but i am unable so to protect myself i had to raise the prices. Unfortunate…. I have an excellent seller rating and need this reinstated.

Buyers are starting to get the message and getting aggravated

Buyers message"Thank You for letting me know this information and adjusting the shipping. Yes I did try and click on the link to request a total for combined shipping and it would not let me. EBay has a real situation here that they need to address a...

Ebay up to no good again.

I recently read a post where a seller achieved top rated sellers status and his sales suddenly and suspiciously tanked.I was recently promoted from "rockstar" to "super star" status in the ebay community.Yesterday I had a zero sales day.I can't help ...

Anyone else seeing the Visit Store button Missing On Listing Pages?

I may be losing track of all the recent changes, however, I just noticed the Visit Store button is missing in the module I screenshot below. Is anyone else noticing this? I hope this is another test and not a permanent change.

Had accident, unable to ship and contacted buyers if they wanted to wait r refund

I am 76 live alone and have been selling my personal book collection on ebay for 20 years with an above standard rating as well as 100% feedback But in the middle of December 2023 I silipped while taking out recyclables and broke my femur I had surge...

Older Messages

It's amazing how far behind Khoros can sometimes be in taking down threads that are old.Just looked at a post from 2017 where I answered a question.Just before that, saw a post from September, 2023, that had been closed by the bots.There is no consis...

Wrong returns sent to wrong sellers

I returned two items I bought from two different sellers, but when I sent out the returns, they each went to the wrong seller. How do I make this right?

selling

Morning, I recently contacted ebay(the 22nd of april) about lack of sales and views(no international sales in a year and little or no views and sales between 8am and 8pm daily), the rep talked to the solutions dept, they told me I was getting overlap...

Ebay charged from me additional fees 6% for bellow standards

I checked last transactions and found additional 6% fee cause i am bellow standards seller. My rating was lowered for such cases as: 1) There were 4 listings with a response to return the buyer outside the eBay regulations, because there was no respo...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...