06-20-2023 08:35 AM
Just wondering, I have used eBay tracking with relatively positive success. Occasionally I have items not track though to final destination. I won't go down that "tracking" rabbit hole on this correspondence. What I want to talk about is how eBay tracking numbers mysteriously changing after buyer opens case. When a buyer opens a case the first thing I do is track movement and explain movement in reply to buyers case. I then will return later to that tracking number and its changed? Suddenly the item I shipped that displayed proper movement now displays no movement? This has happened on me more than once. The most resent time it has happened, someone changed the tracking number by 1 digit. This change reset tracking to no movement. I have undisputable proof. Has this happened to other eBay sellers using eBay tracking.
06-20-2023 09:25 AM
Shipment that displayed proper movement now displays no movement? This has happened to me more than once. Except this time I have undisputable proof "someone changed the tracking number by 1 digit" which reset tracking to display no movement. Has this happened to other eBay sellers with open cases using eBay tracking?
06-21-2023 06:58 PM
Okay thanks for all the replies, this eBay community is great. Just a little follow up, I found out how and why this is happening but since nobody really cares I'll spare y'all the details. Good luck navigating the eBay case resolutions process as a seller, you'll need it.