@aruyt75 wrote:
@getitright1234 wrote:
@aruyt75 wrote:
@orangehound wrote:
I've had one instance of someone buying multiple sizes, trying them on, and then returning the one that fit best. It hasn't come back to me yet (so I don't know whether I'll have to refund for both items or just one) ... but eBay charged me a return shipping fee for the combined weight rather than the weight of a single item.
I do that on Amazon. They promote free returns, and there is no stipulation that you can't buy multiple sizes with the outright intention of returning one. I'm not arguing with you BTW, I'm just pointing out that many buyers (including myself) will buy multiple sizes and keep only one. I'm assuming the sellers understand that's almost certainly going to happen, yet still decide it's worth it to foot the bill on return shipping.
So, we have a buyer who is admitting they are buying multiples to see which one fits better and returning all others when Free Shipping is offered. So, those sellers who get the returns will be losing money AND punished for those returns via ebay counting those metrics against them. My head is shaking right now!
Well, I have no idea how sellers are "punished" other than having to foot the bill for return shipping, at least with regards to Amazon. Again, if a seller promotes free return shipping, especially for NIB items like clothes or shoes, why is it so unreasonable to take advantage of that as a buyer? It's not like I buy something, wear it for something, then return it. I place my order, order arrives, I try both on, and return, usually the same day. I'm not waiting for 29 days then returning a used shirt or shoes as new. Maybe there are people who do that, but I don't. I also don't "fake" a defective return to get free return shipping. If I buy something that does not offer free return shipping, I either keep it, or pay to ship it back, if it's simply a change of mind.
But if eBay is "punishing" sellers who have free returns somehow, then that is just plain stupid. I'm not sure why you are so outraged by this, sellers are not forced to offer free returns, and I'm sure a company like Amazon understands that this is going to happen, especially if they are going to be selling "fit" items like shoes and clothes.
Also, the alternative, when free return shipping is offered, is to buy one item, it doesn't fit (which is a completely reasonable expectation for clothing/shoes/etc), then return it for free, and buy the next size up or down. And I've had the experience of no sizes really fitting well. So I could buy an item, doesn't fit, etc., return it for free, buy a different size, it also doesn't fit well, and return that for free. That's the perils of offering free returns, there is no rule that says free returns must only be used for X reasons, and not these other reasons.
