I'll chime in... First off, in as far as tracking goes probably two different departments completely disconnected. Leveled Support, Amazon has this. Front end sellers support has no account access to you're account of any depth, yet when Seller-Performance contacts you at Amazon and wants tracking you best provide it, they dont have login to your personal account. Why would you WANT someone in support have access to you're personal data? Privacy laws exist albeit they vary nation to nation and even State to State.
Granted, eIS should have quantified data coming back to the seller since the seller is still considered the shipper not a consignor and I have to think that eBay does send the buyer some sort of tracking and service used.
As to the rest of things of "I'm fed up with" its time for folks to wake up and understand how much has changed in the last 10 years completely beyond eBay's control. I really dont even know where begin from Governments, manufacturers and retailers wanting 99.9% of online third party sellers gone once for all to things like the detailed product information people howled about needing to enter listings... Then of course complain when their views go down yet its not eBay that has anything to do with that Data. External search engines want more quantified data in eCommerce search algorithms. People are so daft with zero engineering experience they think that Google for example has one search algorithm that does it all. NOT IN THE LEAST. They have literally many hundreds of them and even algorithms to select the most appropriate search target algorithms. But, nope eBays fault. That's why I get 1/3rd of all page view external of eBay, maybe I'm a software engineer who knows how target Search Engine algorithms... Could be.
Now lets talk search here, count you're blessings eBay uses a "fuzzy search" mechanism and RELYS on further categorical drilling in both detailed and other related criteria. If they didn't and the searching ALGORITHMS (not singular) were as people think Google is (uhh... One search algorithm) odds of you're stuff due to amounts on the site likely not even get impressions more or less page views.
"AI" is being embraced all over searchable websites because A. People searching for information put in highly variable data and B. Those who create content dont have the skills to learn how to effectively target potential searchers nor do they care to learn...
"Its Googles responsibility to have people find my website or my merchandise." No it's not, its the content creators responsibility to learn and know what they are doing.
I dont see anybody blaming Google for not delivering traffic instead it, "No its eBays responsibility to have Google deliver me traffic even though I've not paid a red cent until whatever item is sold." Right... Right... So, sellers be willing go door to door, house to house, selling some product and only be paid if a sale is made. Gee I believe Kirby Vacuums did that no? But even Kirby requires an education on how to properly present and use the Vacuum cleaners features and such. Aside from all that, eBay has requested sellers fill in detailed listings so THEY CAN better deliver external traffic.
Just as sellers could use Social Media which is by far in the way the #1 advertising mechanism on the web to reach actually people. Every Social Media Entry reaches someone unlike searches where people are trying to find something. Using Social Media requires two things: 1. An effort, 2. Understanding how to effectively use Social Media Marketing. But that's a no go... "I just want things to be like they were, I list, stuff sells, I ship, end of my responsibilities."
Using social media is free, no promoted or any other listing fee's attached but again, its time, its effort and its education. Small business eCommerce online uses social media a TON to get qualified traffic, they do the work and don't expect someone else do it. If they want someone else do it there are plenty companies out there at $25 an hour that will deliver.
"I just want things to be like they were, I list, stuff sells, I ship, end of my responsibilities."
That's no longer the case, things change. The Internet, eCommerce entities have not stood still. They've evolved their business models whilst third party sellers want the above and then blame anyone they can other than self for declines.
How many of us have cellphones?
The cellphone is the #1 shopping mechanism in the world now. That yields VERY limited real-estate on the screens and there are only so many ways adjust to that especially for a monster site with a billion++ listings. eBay could go way of Amazon, one listing, many offers, price competitive and boy howdy people be screaming up a storm. eBay did it, was called Half.com and sellers didn't support it basically GIFTING Amazon the #1 spot in ecommerce globally. That eBay's fault too? So if you have a cellphone as a seller you've contributed to you're own demise. Stupid right? But really its true. I didn't say if none of us had cellphones that'd change the fact its how the rest of people shop online now.
I'm not a "righteous" defender of all things eBay. I've many a time put forth ideas, I've criticized that I believe Promoted Listings are eventually a zero based return wall for the company and sellers using my brain not my emotions.
Yet, the continual eBay this and eBay that welp, sellers are placing onus in all the wrong places more often than not. There are very many things destructive to the eBay environment some of these include counterfeits, sellers selling garbage, sellers using online arbitrage... I'm gonna buy these at Temu and sell them for profit on eBay. I'm going to shop Macys and Kohls continual year round online sales and then list things here for twice the money or more. That's destructive as consumers are not stupid for the most part and actually empowers the retailers to embrace even more of Walmarts treasure model that is a HUGE impactor on all online commerce. Walmart online is literally THE BIGGEST impactor on online sales since the Amazon Reverse Price engine (one listing many offers) came forth and gained its traction. Don't believe it, look at the numbers. They'd blown past eBay whether its eBay now, eBay 10 years ago or eBay 20 years ago. Walmarts sucking in consumer dollars that literally ONLY Amazon is in compare to and those dollars are not dollars then being shopped with HERE.
But hey, this is America and we've huge swaths of the public that just care to believe any narrative true or false and own it until of course proven wrong. Then they simply deflect and attempt put blame elsewhere and the result is the dissolution of the nation. I wonder how Americans will feel when America is run like a business... We don't have to wait, we ask the folks in China.
