I recently had a weird experience with a buyer who bought a beauty product from me, where she accused me of emptying out the bottle and replacing it with some "unknown substance." This is the kind of product you can easily Google, and the item I sold (as well as how I pictured it) represented it accurately.
The buyer sent me a very pushy, irate message accusing me of tampering with the item, and insisted that she had purchased the same type of item many times in the past so she knew what she was talking about. When I didn't reply immediately, she went and left me a neg accusing me of selling counterfeit products and being unresponsive.
What I find odd is, if the product was so grossly misrepresented and obviously tampered with...why not file an INR? If some mystical forces replaced the contents of my item with some other mysterious substance, you'd think the case would be a slam dunk - the way she described it, the item she received looked totally different from the one I sold.
Is this a common tactic among people who are fishing for a refund without having to open a false INR case? What's especially odd to me is that the item I sold her was under $5.
