12-17-2023 05:12 PM
Is anyone else having this problem? I click on my active listings on my Seller hub page and have it search by title and get zero responce. So I go to my store and put in the same title seach and my listing shows up. I cut and pasted that title and went back to my seller hub listing page and coped it into the seach bar and got Zero results. This has been happening for a few days now that I am aware of.
12-17-2023 05:40 PM
It's working here.
Be sure you're on "Active" listings. Use the link on the left hand nav.
Post a screenshot as an example so we can see exactly the settings. Also might try another browser.
12-17-2023 05:47 PM
I’m not having that issue. Search within my active listings works like it should.
12-17-2023 05:57 PM
Here are the screen shots.
12-17-2023 06:03 PM
You would think it would work with Google Chrome. It has for the past 10 years. I tried it incognito also, same results.
12-17-2023 06:49 PM
Mine's working. I've never seen what you're seeing before, either. Hmmm...
12-17-2023 06:55 PM
I see 1200+ results for your items...
Is that correct?
12-17-2023 07:32 PM
1280 listings
12-17-2023 09:04 PM
Any difference if you put one of your search terms in quotes? That can help in a general search if eBay is performing some sort of keyword spelling correction when it should not, but I do not know if that has any effect on a Seller Hub search.
Another alternative would be to search your active listings on your My Selling page rather than using Seller Hub:
https://www.ebay.com/mys/active
12-19-2023 01:26 PM
@johnjefprks There's a site wide tech ticket for this issue. Contact CS and ask them to add your account to ALERT 15110
Use chat on left side of this page (type agent in chat box) or send a DM to one of eBay's social CS teams: ebayforbusiness on facebook, ebayforsellers on insta, askebay on twitter