01-04-2020 11:14 AM - edited 01-04-2020 11:17 AM
Um, eBay? For 2020, can we have some site changes that are REALLY needed and not just cosmetic changes to keep your programmers busy?
Let's start with honest to gawd traffic reports, like the old Omniture reports (at the barest minimum). You have yet to deliver on this, despite promising them to us for over 4 years now, ever since you dumped Omniture. Kinda hard to plan a business when one has no idea of the traffic. I used to be able to see sales by day and do comparisons to a wide variety of prior periods. This was especially helpful in determining what to list and when. The current reports are a useless joke.
Then let's move to a fees and sales report that shows sellers everything - sales, taxes collected and remitted, postage expense, eBay fees, etc. Amazon does this for their sellers so I know it can be done. Even better, the Amazon reports are up-to-date daily - I already have the December 2019 and 2019 annual reports from my Amazon accounting clients. For eBay, my clients had to give me weekly reports and manually figure out sales for 12/29-12/31. Really, eBay? This is the best you can do? eBay sellers should not have to look at every individual sale to obtain amounts paid for shipping and sales tax.
Oh, and every sellers favorite wish - arbitration in false SNAD cases so we at least have a fighting chance. I honestly don't expect anything from this wish, but there's no reason under the sun as to why you can't give us sales reports and traffic reports. No. Reason. At. All.
01-04-2020 11:24 AM
01-04-2020 11:30 AM
01-04-2020 11:32 AM
01-04-2020 01:54 PM
I'd like to see real seller protection against scamming buyers who:
• make false Not As Described claims
• return something other than the item they bought
• return items they have damaged
• circumvent Blocked Bidder lists
• otherwise violate eBay's stated policies
01-04-2020 03:21 PM
For those who don't sell on Amazon, attached is a sample report. Notice ALL the detail.
01-04-2020 03:22 PM
01-04-2020 04:04 PM
01-04-2020 04:12 PM
ebay the Diner's club of internet sales venues.
01-04-2020 05:47 PM
Decent reports would be a bit farther down on my IT wish list.
They need to first install a fully functional search engine that shows buyers what they are actually looking for and fix all the recurring glitches on a timely basis.
Getting rid of mandatory GTC and promoted listings are probably little more than wishful thinking.
01-04-2020 05:49 PM
But since we are just wishing - it would be nice to make the US site an actual US site and give the sellers who aren't actually in the USA their own site.
01-04-2020 05:59 PM
01-04-2020 06:35 PM
I agree that we need better stats and reporting - and I'm surprised we don't - it seems the most basic of requirements for any business.
01-04-2020 07:11 PM
Improve search
Stop advertising other items on one’s listings
Crack down on KW spamming
01-04-2020 07:50 PM
Good traffic reports would be helpful, and it would be a win-win for ebay as sellers adjust their strategies accordingly.