My store is currently at slightly more than 2600 items, and the new Seller page is EXTREMELY clumsy to use. (Please note: I AM NOT TALKING ABOUT SELLER HUB -- I've been using Seller Hub for several years, without a hitch; but this new format Selling page that was forced upon us within the last few weeks is NUTS!). For example, I tried for nearly a half hour this morning to make a simple refund to a buyer -- without success. I clicked all the specific buttons; but kept being sent to a bizarre-looking page, with HUGE copies of the items of mine which had sold, plus lines of type which had been overwritten with other lines of type, plus operational keys which didn't operate, and line after line of identical data lines. I finally gave up, waited a few hours, and tried again, 7 hours later -- by which time the regular program had reappeared, and I could complete the refund.
Same thing with receiving messages, both from eBay and from buyers: I would receive the indication that I had a message; however, clicking on it, I would be sent to a huge, bizarre page filled with HUGE black arrows and colored flags from all over the world, plus more lines of type that had been overwritten, and column after column on the left-hand side of the page of all the various functions available from eBay, plus inoperable click-on icons. I had to wait several hours until it reverted back to the "normal" screen, in order to reply to buyers.
Same thing with attempting to create a sale item: by clicking on the "Sell" and "Create" buttons, I was sent to a screen which asked (again) all of the questions which had been previously asked regarding what I was planning to sell, but this time without operable buttons that could actually have been used. I went back and forth on that for about a half dozen times, before closing down my entire eBay page, and shutting off my computer. After a 10-count, I switched on my computer again, selected eBay, but went to one of my other sites, than shut down THAT site, and backed into my regular site, which finally allowed me to create a new listing.
And now, we have no idea how many items we have sold within the month, nor how much money we have made during the month -- both those have been replaced by. . .nothing. So in April, I'll have to begin a daily pen-and-paper ledger of my daily sales, just to keep a closer watch on my inventory. One would think, in the year 2021, with all the advances in computer technology, that it would not be necessary to revert back to a separate ledger in order to account for daily sales -- but that is another disadvantage of the new Seller page.
In addition, the constant security checks are a huge waste of time -- every time I want to jump from the My eBay page to my store page, and then back to My eBay, it is now regularly necessary to jump through the security test to prove that I am not a robot, and occasionally take a visual test (how many hills, or crosswalks, or fire hydrants, or tractors, etc, etc, etc) before I am allowed to enter my passwords again. It used to be just a simple back-and-forth movement; but now it's like regularly traveling back and forth through a foreign country, multiple times in the same hour!
And some days it takes multiple tries to even get INTO my eBay store -- I'll click on eBay, and then be sent on a huge, long, boring tour of nearly everything BUT the key to enter my code -- including HUGE, multiple full-color photos of this, than and the other -- but no bar at the top that will let me inside. I've tried to enter through "Stores" at the bottom of the page; but that doesn't work, either. Eventually, the bar at the top reappears, and ZIP!!! in I go. What a waste of time!
I'll try to provide some screen shot examples of the BIZARRE pages to which I am being sent now by eBay under this new system, as it is apparent that several of the readers on these threads about the new Selling page are unable to fully appreciate what a horrible mess this has become for many of us. And, again, this is NOT a Seller Hub problem -- this is the direct result of programming changes which have occurred during the last month or so, which have led to monumental wastes of time, infuriating calls to eBay's "problem solvers," and lost income for sellers and eBay alike.
This is not how a multi-million dollar industry should be operated.
