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Refunded item arrived after 3 weeks

Had an item that I genuinely believed had been lost by USPS.  Refunded all funds to buyer after 2 weeks.

Buyer sent me a DM today, saying it had arrived-they’re willing to pay back up, but not sure how to handle this.  This was a low dollar item ($20 or so), so I’m inclined  just to let it go.  Kudos to the buyer for letting me know that it DID show up.

If this were a more expensive item, that I wasn’t willing to let go, how could I handle this situation in the future??

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Re: Refunded item arrived after 3 weeks

The buyer can pay you thru PP.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 3
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Re: Refunded item arrived after 3 weeks

See if you can email your paypal address.  If you can't email,  see if you click contact and can get a phone  # and then you tell them your paypal address.  Maybe give them a few dollars discount as a reward for their honesty.  The other option is send them your mailing address and ask them to send you a check or money order. Again, give them a few bucks off for their honesty.

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