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How to contact a human agent

I was chatting with an agent yesterday and she suggested that I contact the seller AGAIN.

I have done that to no avail.

Now, how can I progress to the next level?

I can't even see how to re-enter another chat session (or call or email to a human).

Message 1 of 6
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5 REPLIES 5

Re: How to contact a human agent

If you can provide some details of the problem, the Community can suggest the appropriate means of contact.

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Message 2 of 6
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Re: How to contact a human agent

You'll get better help here. Would you care to expand?

Message 3 of 6
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Re: How to contact a human agent

I bought an expensive item that worked for 158 days and then suddenly fell apart (literally).  I contacted the seller, but because 158 days is more than 90 days, he doesn't want to do anything about it.

Message 4 of 6
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Re: How to contact a human agent

You have 180 days to claim with Paypal or with your Credit Card company if you did not use PP

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I have been imported from Australia and this is my posting ID
Message 5 of 6
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Re: How to contact a human agent

This platform only offers 30 days, so that time has run out. All you can do now is turn to your method of payment. Best of luck to you....

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